Tri-Cities, Kennewick, WA
Kennewick, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very easy process, helpful, communicative
Sheena was great to work with! Will most definitely recommend her!
Reply from Sheena Brown
October 14th, 2025 06:01 PM
Thank you, Thomas!
Sheena has been outstanding throughout our home-buying journey. Earlier this year, in January 2025, we were close to purchasing a home but decided to step back. When we later found a home that we truly loved and could afford, we returned to...
read more
Reply from Sheena Brown
October 14th, 2025 06:03 PM
Olivia! This brought tears to my eyes! Thank you for taking the time to write such an amazing review. It was my PLEASURE helping you guys with your home... this is the reason I love my job- because of borrowers like you!
Sheena is great to work with , very personable and friendly , Sheeba made our first home purchase a swift and easy!
Reply from Sheena Brown
October 14th, 2025 06:03 PM
Thank you so much, Andy!!
Every time we communicated with Sheena and her team via email and phone, they were professional. They answered our questions promptly and with courtesy. They demonstated that they valued us as clients and we are happy that we chose 1st Security...
read more
Reply from Sheena Brown
October 14th, 2025 06:07 PM
We are so glad you had an incredible experience, Si! It's always worth it to see someone happy in their new home! Cheers!
I'd love to know how to set up automatic payments for my mortgage. I wish this was information was offered during the loan approval process.
Reply from Sheena Brown
October 10th, 2025 05:04 PM
Hi Jollee!
We will send you automatic payment information today. Thanks for being so on top of it!
If we could of talked more about downpayment and payment option i felt we did not cover that very well.
Great communication and extremely helpful guiding me through the home buying process
Everything went fairly quickly. Easy to upload information the bank needed and online signing was a great help. Thanks again!
Reply from Sheena Brown
October 10th, 2025 05:05 PM
Thanks, Barry! We sure enjoyed working with you!
Entire team from 1st Security bank were very helpful and kept me informed throughtout the loan approval process
211–220 of 2471
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.