
Tri-Cities, Kennewick, WA
Kennewick, WA

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Yoell made the process easy without any complication.
Katie was very helpful walking me through the whole process and I appreciate all of her communication.
Reply from Katie Gaumer
November 4th, 2025 08:47 PM
Thank you for the kind words, Melissa! I absolutely loved helping you with your home financing, it was my pleasure. Enjoy your new home!
Everyone we dealt with was very courteous and helpfull.
Reply from Sheena Brown
November 17th, 2025 04:24 PM
Thank you, Dale!
Amaizng job. Thank you so much for your help and the process with the refinanc.
and the entire team made the whole loan process so easy and quick. Their responses to our questions was so quick & amazing customer service. I will be definitely referring my friends and family to them. Thank you again Katie. You are the best.😊...
read more
Reply from Katie Gaumer
January 6th, 2026 12:56 AM
Thank you, Nick! It was a great pleasure to work with you both! Your new home is absolutely beautiful, thank you for allowing me to help you with your home financing. I appreciate your amazing words; I would love to work with any of your friends...
read more
Communication was limited. Felt manipulated into accepting rate buy down and the one meeting that we had was very rushed. I felt like he was really too busy to bother with me.
The professionalism and high quality communication I received from Sheena and her team was nothing short of perfection. I would happily refer her to anyone looking for a home.
Reply from Sheena Brown
October 31st, 2025 05:38 PM
Thank you, Sam! We are so grateful to be able to get you into your new home!
Excellent communication and a smooth and efficient process, and very helpful.
Reply from Sheena Brown
October 31st, 2025 05:39 PM
Thank you so much, Mike! You guys were fantastic to work with, we appreciate you!
Dago was great. Thank you so much. We had a unique situation for financing. He went above and beyond.
The personal touch was exceptional. I always received answers to any questions or concerns I had along the way, no matter how small or significant. I will definitely return to them for any future loan needs.
Reply from Sheena Brown
October 31st, 2025 05:39 PM
Thank you so much for taking the time to write a review, we appreciate you!
191–200 of 2471
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.