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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • R
    Robert H P
    Chesapeake, VA
    Posted on February 1st, 2026 02:44 PM
    Whitney was very professional and helpful.
    Reply from Whitney West
    February 9th, 2026 06:12 PM
    We're delighted to have met your expectations. We look forward to serving you again in the future.
  • H
    Haley C
    Posted on January 31st, 2026 02:16 PM
    From start to finish, Ryan (and his team) made the process quick, easy, and transparent! No question was a dumb question, and as first time home buyers, we really appreciated the time and attention Ryan took to make sure we had what we needed....
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    Reply from Owner
    February 2nd, 2026 06:18 PM
    Thanks Haley for the 5 Star review. It was awesome being part of your new home purchase!!!
  • H
    Haley C
    Williamsburg, VA
    Posted on January 31st, 2026 02:10 PM
    From start to finish, Ryan (and his team) made the process quick, easy, and transparent! No question was a dumb question, and as first time home buyers, we really appreciated the time and attention Ryan took to make sure we had what we needed...
    read more
    Reply from Ryan Lawrence
    February 2nd, 2026 06:19 PM
    It was my pleasure! You were great to work with and always on top of everything needed for your loan!!!
  • J
    Jennifer C
    Chesapeake, VA
    Posted on January 31st, 2026 01:26 PM
    Whitney was beyond helpful through the entire process. As a first time homebuyer she went the extra mile and was always patient to explain every aspect of the process. Her communication level was superb - completely responsive and would take...
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    Reply from Whitney Oertel
    February 11th, 2026 07:27 PM
    Your positive feedback brightened my day! I enjoyed working with you throughout the process. I hope that you're enjoying your new home!
  • J
    Jared T A
    Virginia Beach, VA
    Posted on January 28th, 2026 10:00 PM
    Thank you so much for helping us, Gwyneth! You were so helpful for us as first time homebuyers. We really appreciated you walking us through everything and explaining it all to us.
    Reply from Gwyneth Griffith
    February 4th, 2026 10:00 PM
    Your review means the world to us. We're here to support you every step of the way.
  • C
    Charlotte W
    Posted on January 27th, 2026 01:04 AM
    John at TM was exceptional to work with. He responded promptly, with expertise, thoroughness, and kindness. He made our mortgage process very transparent and easy.
    Reply from Owner
    March 23rd, 2026 05:40 PM
    Thank you so much Charlotte..... it was so great to work with you. I hope you love your new home. Thanks again and take care.
  • C
    Charlotte R W
    Kill Devil Hills, NC
    Posted on January 27th, 2026 01:02 AM
    John was very easy to work with and he demystified alot of the things I was unsure about. He was promptly available on phone and email, with quick and thorough responses. He made the mortgage process very easy for us.
    Reply from John Hamilton
    February 3rd, 2026 06:20 PM
    Your positive feedback brightened our day! We're here whenever you need assistance in the future.
  • R
    Robert M S
    Midlothian, VA
    Posted on January 21st, 2026 03:35 PM
    Ryan was very transparent, always picked up his phone, and was never too busy for a question. He made this Purchase seamless and easy. Thank you.
    Reply from Ryan Lawrence
    January 21st, 2026 05:02 PM
    Thanks Rob for the 5 Star Review. It was a pleasure working with you, as you were so on top of everything needed!
  • S
    Shawna R
    Chesapeake, VA
    Posted on January 20th, 2026 12:10 AM
    Easy to work with, upfront and honest. Guided us through the whole buying process.
    Reply from Whitney Oertel
    January 27th, 2026 04:35 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • J
    Jason H
    Posted on January 18th, 2026 10:31 AM
    Gwyneth Griffith has received a review with 5 star rating from Jason H
    Reply from Owner
    February 5th, 2026 08:49 PM
    I'm delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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