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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • J
    Jason B H
    Portsmouth, VA
    Posted on January 18th, 2026 10:30 AM
    this purchase was by far the easiest process. gwenyth kept us informed throughout. The app made the process quite easy to communicate and send documents
    Reply from Gwyneth Griffith
    January 26th, 2026 09:29 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
  • J
    Jessi M
    Chesapeake, VA
    Posted on January 18th, 2026 12:23 AM
    Smooth process with any setbacks handled quickly and efficiently.
    Reply from Nick Russo
    January 26th, 2026 07:28 PM
    Your review means the world to us. We're here to support you every step of the way.
  • T
    Tim K
    Posted on January 11th, 2026 11:10 PM
    Incredibly knowledgeable loan officer. I am a veteran and she made sure my VA loan application was completed properly, and kept me very informed throughout the home-buying process. Friendly and nice person, too, which is a huge positive, for...
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    Reply from Owner
    January 13th, 2026 12:58 PM
    Thank you for choosing me for your mortgage journey. I'm dedicated to your success as a homeowner!
  • T
    Timothy C K
    Norfolk, VA
    Posted on January 11th, 2026 11:06 PM
    Lauren was quite knowledgeable with the VA loan process and made the entire process simple and straightforward. She also communicated clearly and made sure I was informed at all times and let me know which processes needed my approval or attention....
    read more
    Reply from Lauren Phipps
    January 19th, 2026 05:22 PM
    We're thrilled that you had a positive experience with us!
  • T
    Terese A B
    Dendron, VA
    Posted on January 10th, 2026 01:38 PM
    Very informative of the steps we had to go through and if we had any questions they were answered in a timely manner. I would highly recommend Gwyneth.
    Reply from Gwyneth Griffith
    January 19th, 2026 02:32 PM
    We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
  • A
    Alexander V
    Norfolk, VA
    Posted on January 6th, 2026 03:42 PM
    Nic was extremely responsive and helpful during the whole process leading up to my purchase.
    Reply from Nic Futrell
    January 13th, 2026 03:43 PM
    We're thrilled that you had a positive experience with us!
  • D
    Deric W
    Kill Devil Hills, NC
    Posted on January 6th, 2026 01:23 PM
    Having gone through this process many times, this was by far the cleanest with minimal hassle. John is an excellent communicator and the app works great.
    Reply from John Hamilton
    January 13th, 2026 09:23 PM
    Thanks so much Deric….that truly means a lot, and is greatly appreciated!! Y’all were absolutely great to work with. I hope you both really love your new home at the Beach. Enjoy, and take care.
  • S
    Sara C
    Chesapeake, VA
    Posted on January 5th, 2026 03:49 PM
    Gwyneth made the process easy as first time homebuyer and was always available for questions and responsive to our needs.
    Reply from Gwyneth Griffith
    January 12th, 2026 03:50 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • E
    Ellaine J
    Posted on December 31st, 2025 02:50 AM
    Nic Futrell has received a review with 5 star rating from Ellaine J
    Reply from Owner
    January 13th, 2026 01:00 PM
    Your review made my day! I'm always here to help you with your mortgage needs.
  • E
    Ellaine J
    Virginia Beach, VA
    Posted on December 31st, 2025 02:50 AM
    What stood out most was the level of communication and care. sSir Nic took the time to explain every step, kept me informed, and truly had my best interests in mind. I couldn’t have asked for a better loan officer.
    Reply from Nic Futrell
    January 7th, 2026 03:58 PM
    Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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