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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

4.97
(480)
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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t...... Show More
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Overall Ratings
4.97
(480)
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Reviews from Web
  • 5.0
    Encompass
    B
    Brittany H
    Chesapeake, VA
    Posted on April 4th, 2025 12:18 PM
    You were always right there beside us. You were knowledgable.and helpful. You were always available when we needed you or made sure you were quick to reply. Thank you!
    Reply from Whitney Oertel
    April 11th, 2025 12:22 PM
    Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
  • 5.0
    Encompass
    L
    Logan R C
    Elizabeth City, NC
    Posted on April 1st, 2025 12:45 PM
    Whitney is what it so wonderful! Thank you for just being your on top of things self. We appreciate your speed and help throughout the process. Thank you!
    Reply from Whitney Oertel
    April 8th, 2025 12:49 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • 5.0
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    Jordan M
    Posted on March 5th, 2025 02:14 PM
    Having Whitney by our side during the mortgage process was a blessing! She is extremely knowledgeable and experienced in her field, and she genuinely cares about her clients. We recommend using no one other than Whitney for your mortgage needs!...
    read more
    Reply from Owner
    January 9th, 2026 11:19 AM
    This made my whole day! Thank you so much, Jordan! It was a pleasure being part of your homebuying journey and guiding you every step of the way!
  • 5.0
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    Zack B
    Posted on June 10th, 2026 12:28 PM
    This is my third time working with Whitney. I cannot recommend her highly enough. She is thorough, communicative, & expeditious from start to finish. It was a pleasure working with her as always.
  • 5.0
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    Khett D
    Posted on May 23rd, 2026 04:07 PM
    Whitney Oertel has received a review with 5 star rating from Khett D
    Reply from Owner
    June 4th, 2026 07:43 PM
    Your review is greatly appreciated. I’m excited to continue being your trusted lender.
  • 5.0
    Encompass
    S
    Sarah L
    Virginia Beach, VA
    Posted on May 23rd, 2026 04:07 PM
    Whitney did a ton of work to get us the best possible mortgage and kept us well informed the entire time.
    Reply from Whitney Oertel
    June 1st, 2026 06:25 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • 5.0
    Encompass
    A
    Alexziah B
    Chesapeake, VA
    Posted on March 28th, 2026 02:11 PM
    Wonderful communication, great personality! Overall a very pleasant experience
    Reply from Whitney Oertel
    March 30th, 2026 05:18 PM
    Thank you so much! It was a pleasure working with you. I'm looking forward to doing more business together in the future!
  • 5.0
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    Harley M A
    Posted on March 23rd, 2026 01:31 PM
    We lived in San Diego and Whitney made the process smoothly. She communicates clearly and on a timely manner. Very professional. I highly recommend her if you do not want any hiccups on your closing.
    Reply from Owner
    March 30th, 2026 05:19 PM
    Thank you so much! I enjoyed helping you with your new home in Coastal Virginia! Please don't hesitate to reach out should you need anything in the future.
  • 5.0
    Encompass
    H
    Harleymar A A
    Virginia Beach, VA
    Posted on March 23rd, 2026 01:31 PM
    Communication is great. We lived in San Diego and Whitney and her team made everything smooth and ontime closing.
    Reply from Whitney Oertel
    March 24th, 2026 03:54 PM
    Thank you so much! It was a pleasure working with you!
  • 5.0
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    A
    ANNA A
    Posted on March 20th, 2026 12:58 PM
    Whitney was patient with our questions, communicative, and quick to provide numbers when we were negotiating!
    Reply from Owner
    March 31st, 2026 04:16 PM
    Thank you for your kind words, Anna. I'm here to help you navigate the world of mortgages whenever you need.
  • 10 of 480
    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    513
    /850
    Search Rank Score
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.