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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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  • Encompass
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    Brittany H
    Chesapeake, VA
    Posted on April 4th, 2025 12:18 PM
    You were always right there beside us. You were knowledgable.and helpful. You were always available when we needed you or made sure you were quick to reply. Thank you!
    Reply from Whitney Oertel
    April 11th, 2025 12:22 PM
    Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
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    Logan R C
    Elizabeth City, NC
    Posted on April 1st, 2025 12:45 PM
    Whitney is what it so wonderful! Thank you for just being your on top of things self. We appreciate your speed and help throughout the process. Thank you!
    Reply from Whitney Oertel
    April 8th, 2025 12:49 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
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    Jordan M
    Posted on March 5th, 2025 02:14 PM
    Having Whitney by our side during the mortgage process was a blessing! She is extremely knowledgeable and experienced in her field, and she genuinely cares about her clients. We recommend using no one other than Whitney for your mortgage needs!...
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    Reply from Owner
    January 9th, 2026 11:19 AM
    This made my whole day! Thank you so much, Jordan! It was a pleasure being part of your homebuying journey and guiding you every step of the way!
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    James Z
    Chesapeake, VA
    Posted on July 18th, 2026 02:01 PM
    Amazing process . Quick to respond, and had answers to all my questions.
    Reply from Whitney Oertel
    July 21st, 2026 03:13 PM
    Thank you so much!! It was a pleasure working with you! Enjoy your beautiful new home!
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    Jeffrey M
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate at an appropriate time, and worked to ensure closing occurred before expiration....
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    Reply from Owner
    July 21st, 2026 12:27 PM
    Thank you for your kind words, Jeffrey. I’m here to help you navigate the world of mortgages whenever you need.
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    Jeffrey M
    Suffolk, VA
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate an an appropriate time, and worked to ensure closing occurred before expiration....
    read more
    Reply from Whitney Oertel
    July 21st, 2026 03:14 PM
    Thank you so much for the feedback!! I appreciate it so much! I adore your family! Enjoy your beautiful new home!
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    Caty B
    Posted on July 11th, 2026 07:44 PM
    Whitney Oertel was super helpful in navigating the mortgage process and explained our options and developed different scenarios(E.g. mortgage types, rate buydown, etc..) to help us better understand what would work best for us. She was always...
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    Reply from Owner
    July 24th, 2026 01:02 PM
    It was a pleasure working with you! I am always here for your mortgage needs!
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    Caitlin B
    Norfolk, VA
    Posted on July 11th, 2026 07:38 PM
    I really appreciated that you were able to accommodate our schedules and answer questions outside of normal business (I.e. our working) hours. Communication was smooth throughout the entire process
    Reply from Whitney Oertel
    July 13th, 2026 05:25 PM
    Thank you so much, Caty! I truly enjoyed working with you throughout the process. Enjoy your beautiful new home!!
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    Kaitlyn Z
    Chesapeake, VA
    Posted on July 4th, 2026 01:24 PM
    Quick responses, thorough guidance
    Reply from Whitney Oertel
    July 13th, 2026 07:49 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
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    Dakota M
    Posted on June 26th, 2026 10:36 PM
    Whitney Oertel has received a review with 5 star rating from Dakota M
    Reply from Owner
    July 2nd, 2026 12:28 PM
    I’m grateful for your positive feedback. Your satisfaction is what drives me to excel.
  • 10 of 489
    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    What is the Search Rank Score®?
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
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    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.