

Whitney West
Sr. Loan Officer. | NMLS # 305909

The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. I have a wealth of knowledge and resources to assist you in finding the best loan to meet your individual circumstances.
If yo... Show More
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Whitney was always available to answer any and all questions we had. She also made sure we got everything we needed to be able to purchase our house while keeping our savings in tack!
Reply from Whitney West
September 29th, 2024 01:26 PM
We're grateful for your positive feedback. Your satisfaction is what drives us to excel.
Whitney at Towne Mortgage is outstanding. Made our home buying experience less stressful and we always knew where we were in the process. Highly recommend.
Reply from Owner
January 9th, 2026 11:02 AM
Thank you, Teresa! It was a pleasure playing a role in your homebuying experience with you and making it as stress-free as possible! Congratulations and enjoy your new home!
My experience with Whitney West at Towne Mortgage was awesome. As a first time home buyer I had an extensive list of questions, Whitney was always available to answer them no matter the time. She kept us informed on every step of the process....
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Whitney was very informative every step of the way. She was always available to answer any questions. As a new and first time home buyer my list of questions was very extensive and she answered all of them. We also had some issue with a grant...
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Whitney answered all my questions, even the ones I asked a couple times. She was always there for me and held my hand through a very stressful time. I am so happy to have her as my loan officer. I would not want to go through this process without...
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Reply from Whitney West
July 20th, 2026 01:58 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
Easy to work with and efficient, clear, timely commmunication throughout.
Reply from Whitney West
June 15th, 2026 07:36 PM
Your review brightened our day. We're honored to be your go-to mortgage advisors.
Whitney is the absolute best at her job! she is always super responsive, helpful through every step of the process and goes over and above to ensure all my needs are met . I have worked 4 times with Whitney in 15 years and am beyond grateful...
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Reply from Whitney West
May 22nd, 2026 03:15 PM
We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
Whitney was a referral from my real estate agent. Whitney was very pleasant. She answered all of my questions moving through the process. She kept me updated as to each step and what to expect as we moved forward.
Reply from Whitney West
May 5th, 2026 12:55 PM
Thank you Aaron! We hope you love your new home.
Wonderful experience working with Whitney West for the second time. She made the home buying process very easy. Exceptional customer service.
Reply from Owner
May 7th, 2026 07:23 PM
Your kind words inspire me to continue delivering top-notch service. Feel free to reach out anytime.
Wonderful experience working With Whitney and her Towne Mortgage for the second time. Top notch work and customer service That made the home buying process very easy.
Reply from Whitney West
May 11th, 2026 03:16 PM
We're delighted to have met your expectations. We look forward to serving you again in the future.
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About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. I have a wealth of knowledge and resources to assist you in finding the best loan to meet your individual circumstances.
If you are purchasing your first home or your last home, investing in a vacation getaway or investment property, refinancing to reduce monthly payments, or switching from an adjustable rate to a fixed rate, call me today. I am committed to providing you with my best service.
In the mortgage lending industry since 1996
Lifelong Hampton Roads resident
Applications taken by phone or by appointment
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Towne Mortgage - Loan OfficerJun 1st, 2000 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 305909
Disclaimer
Towne Mortgage. NMLS 91904. Equal Housing Lender.
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area.
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