New American Funding - Tustin, CA's Cover Image

New American Funding - Tustin, CA, Santa Ana

Santa Ana, CA

4.93

(1,260)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,260)

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The closing paperwork has to be redone a few different times and closing rescheduled a few different times too

Reply from Marc Mitchell

February 3rd, 2026 09:08 PM

Tiffany, I appreciate your understanding and patience with the adjustments to the closing process. It's important to me that everything is accurate for you, even if it takes a few extra steps. If you have any other questions or need further...

New American Funding - Jill Waldrop has received a review with 5 star rating from Kenneth H

Reply from Owner

February 4th, 2026 04:54 PM

I appreciate your positive rating, Kenneth. Thank you for your trust in my services at New American Funding.

Almost the entire process was very positive. Starting with Jill, all the way through to the funding of the loan, everyone was very helpful, and upbeat.The only problem we experienced was with the appraisal. The appraiser brought in an estimated...

Reply from New American Funding - Jill Waldrop

January 28th, 2026 10:36 PM

Ken: Thank you so much for all of your kind words. I enjoyed working with you and I'm going to come back and visit with you one of these days. I'm still upset about the appraisal issue, but hopefully the loan you got will hold you over until...

George was great to work with! he was easy to contact and he always had an answer for us. we would recommend him highly to anyone.

Reply from George Kouri

January 21st, 2026 09:04 PM

I appreciate your kind words, Nancy and Michael. It was my pleasure to assist you, and I'm glad to hear that you found me accessible and helpful. If you have any future needs or questions, feel free to reach out anytime. Thank you for recommending...

Alway's keep n touch through the hole process.

Reply from Kevin Pham

January 29th, 2026 04:45 PM

Barbara, thank you for your feedback. I'm pleased to know that the communication throughout the process met your expectations. If there's anything else I can assist you with, please feel free to reach out.

Doug Polk is a professional who not only gets the job done but makes sure the process is moving smoothly. Thank you

Reply from Doug Polk

January 26th, 2026 03:53 PM

I appreciate your kind words, Steve. Ensuring a smooth process is always my priority, and I'm glad to know you felt that way about your experience. Thanks for taking the time to share your thoughts.

Doug Polk has received a review with 5 star rating from Cate S

Reply from Doug Polk

January 27th, 2026 08:10 PM

Thank you for the 5-star rating, Cate. It means a lot to know you're satisfied with your experience.

Doug Polk has received a review with 5 star rating from Mary A

Reply from Doug Polk

January 26th, 2026 03:21 PM

I appreciate your positive rating, Mary. Thank you for your support.

Doug Polk is a true professional. He presented exactly what the reverse mortgage could provide for us and he did so without any pressure. He answered every question with his extensive knowledge. He stood by us during the whole process. I highly...

Reply from Owner

February 9th, 2026 12:00 AM

Thank you Ed, it was great working with you and Carolyn.

Excellent experience

Reply from New American Funding - Dan Biller

July 2nd, 2026 05:27 PM

Thank you Brianna, it was a pleasure to work with you!

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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