New American Funding - Tustin, CA's Cover Image

New American Funding - Tustin, CA, Santa Ana

Santa Ana, CA

4.93

(1,260)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,260)

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Shelley was extraordinary throughout the whole process! She is knowledgeable, caring, professional, easy to communicate with, goes above and beyond. She showed great patience in answering all my numerous questions. My daughters and I are all...

Reply from Shelley Wells

July 13th, 2026 04:47 PM

Hi Lisa, Thanks so much for the beautiful review. I really appreciate it and really enjoyed working with you. We'll have to do lunch again sometime soon.

kindness fast and pleasant

Reply from Scott Berkley

February 16th, 2026 02:34 PM

Ellen, I’m pleased to hear you found the experience kind, fast, and pleasant. If there’s anything else I can do for you in the future, feel free to reach out.

Scott was very attentive and supportive

Reply from Scott Chamberlain

February 16th, 2026 08:21 PM

Thank you for taking the time to share your experience, Betty. I'm pleased to know that you found my approach attentive and supportive. It means a lot to be able to assist effectively in your journey with New American Funding. If you have any...

Gwen, responded quickly whenever I had a question.

Reply from Gwen Griffin

February 13th, 2026 05:05 PM

Thank you for the positive feedback, Iris. I'm glad I could respond quickly to your questions and assist you efficiently. If there's anything more you need or any other way I can help, don't hesitate to get in touch.

Mike & Sara

Reply from Mike Hicks

February 13th, 2026 08:13 PM

I'm grateful for your review, Marc. It’s always encouraging to know that the support provided was appreciated. If there's anything more you'd like to explore or need assistance with, just let me know.

Doug, thank you for your assistance with my reverse mortgage. While I appreciate being approved, I am especially grateful for the professionalism, guidance, and integrity you demonstrated throughout the loan process.I truly value your upfront...

Reply from Doug Polk

February 12th, 2026 08:24 PM

I'm grateful for your feedback, L. It's rewarding to hear that you appreciated the professionalism and guidance I aim to deliver. Keeping open and honest communication is crucial, and I'm pleased it made a positive impact on your experience....

The length of time to actually get the loan money

Reply from Gwen Griffin

February 10th, 2026 07:43 PM

I appreciate your feedback, John. I'm sorry to hear there was a delay in receiving your loan money. I understand how important timing is in these situations, and I'm committed to ensuring a smoother process in the future. If you have any additional...

Doug Polk.

Reply from Doug Polk

February 9th, 2026 09:01 PM

Thank you for leaving a review, L. Your feedback is appreciated, and I'm glad to see the rating reflects your experience. If there's anything more you'd like to discuss or any way I can assist you further, feel free to reach out.

Marcus gave complete explanations without my needing to ask a lot of questions. He focused on finding the best solution for my problem even when it meant a product change early in the process. Very pleasant to talk to and work with. Will certainly...

Reply from Marcus Quintana

February 9th, 2026 09:16 PM

Cynthia, I'm glad to hear you found the explanations clear and helpful. It's important to me that you feel confident and informed throughout the process. I'm pleased I could assist in finding the right solution for you, even with adjustments...

George was extremely knowledgeable, proffessional and provided clear and timely communication throughout the process.

Reply from New American Funding - George Tsoup...

January 26th, 2026 05:11 PM

I'm pleased to hear that you found my knowledge and communication helpful, Ed. It was a privilege to assist you, and I'm glad the process met your expectations. Should you have any questions in the future, please don't hesitate to get in touch....

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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