Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Timely responses to all of our questions, proactively provided multiple options for us to consider. Sam explained all aspects in a way that was easy to understand. Overall great experience, professional and a real people person.
Reply from Sam Brock
March 8th, 2025 02:00 PM
Charles, I'm really glad to hear that you had such a positive experience. It was a pleasure working with you and helping to find the best options for your needs. I'm always here to make the process as smooth and understandable as possible....
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We have used Luke several times and once again he has made the process as painless as possible.
Reply from Luke Hamlett
March 8th, 2025 01:53 PM
Bryan, I really appreciate your kind words and continued trust in me and Highlands Residential Mortgage. It means a lot that we've been able to make the process smooth for you each time. I'm always here to help, and I'm grateful for the opportunity...
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Great communication, very informative, answered all of our questions in lots of detail
Reply from Sam Brock
March 8th, 2025 01:34 PM
Hi Helen, I really appreciate your kind words and feedback. It was a pleasure working with you and ensuring that all your questions were answered thoroughly. Communication is key in this process, and I'm glad to hear it made a positive impact...
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Everything was quick and
Reply from Tracy Chairez
March 7th, 2025 03:55 PM
Thank you so much, Jason, for taking the time to leave a review. I'm thrilled to hear that you found the process quick. It's always my goal to make everything as smooth and efficient as possible. If there's anything more I can do for you or...
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The experience right from the application initiation through loan disbursement was very smooth and i did not have any unpleasant experiences.
The communication was very clear and quick as needed.
Reply from Tracy Chairez
March 6th, 2025 04:48 AM
Thank you so much, FNU, for your kind words and the 5-star rating! I'm thrilled to hear that your experience was smooth from start to finish and that our communication met your expectations. It's always my goal to make the process as seamless...
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Tracy was absolutely amazing from the 1st step all the way down to the last. She was very communicative throughout the entire process. I believe she is the main reason we were given the opportunity to be homeowners! Excellent service!
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Reply from Tracy Chairez
March 6th, 2025 12:10 AM
Thank you so much, Lauren! I'm thrilled to hear about your positive experience and that you felt supported every step of the way. It was truly a pleasure working with you and helping you achieve your dream of homeownership. Your words mean...
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Sam followed through on all promises made to my client and exceeded all of our expectations in terms of communicaiton throughout the process.
Reply from Sam Brock
March 5th, 2025 06:39 PM
Daniel, thank you so much for your kind words. It was a pleasure working with you and your client. I'm thrilled to hear that I could exceed your expectations and keep the communication flowing smoothly. Your trust means a lot, and I look forward...
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Marlon Kelly
knowledgeable
Reply from Marlon Kelly
March 2nd, 2025 11:08 AM
Darwin, I truly appreciate your feedback! It's great to hear that you found my knowledge helpful. I'm always here to assist and make the mortgage process as smooth as possible for you. Let me know if there's anything else I can do for you.
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Rob took time to really get to know us, and helped us evaluate several options to discern which fit our situation best. His availability and communication throughout the process made this a completely different experience than our previous...
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Reply from Rob Rothrock
February 25th, 2025 01:33 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
for
I just closed on the sale of a condo in Chicago with the Laricy Team. It was such a pleasant experience! I am out of state and Matt and his team handled everything for me.I had a renter in unit 2 days before closing and Laricy handled all that...
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Reply from Owner
March 3rd, 2025 12:00 AM
Thanks Gayle!! We know how stressful it is to sell out of state. River North has been a tricky market, but its great we sold it so fast. It was a true pleasure working together again and we look forward to staying in touch. Congrats again!
851–860 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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