Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
David Starkey was an absolute pleasure to work with during our home financing process. From start to finish, he went above and beyond to ensure everything went smoothly. He was always available to answer our questions, kept us informed every...
read more
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much Sandy! I’m so glad to hear that my commitment to keeping things smooth and stress-free made a difference for you. If you ever need anything in the future, I’m always here to help.
for
Molly demostrated a total commitment to customer satisfaction. She exhibites a unique combination of professionalism and personal attention to the details of our loan. We were not just a client but a friend .
Reply from Molly Acosta
March 11th, 2025 07:31 PM
Thank you so much, Karen! It means the world to me that you felt both supported and appreciated throughout the loan process. Building genuine relationships is a huge part of what I love about my work, and I'm thrilled that you felt like a friend,...
read more
for
Roberts professionalism, patience, his feedb And knowledge
Reply from Rob Rothrock
March 10th, 2025 02:43 PM
Hi Freddy,Thank you so much for the kind words. I'm thrilled to hear that you appreciated my professionalism, patience, and knowledge. It was a pleasure working with you, and I'm glad I could help make the process smooth and successful. If...
read more
for
Molly's focused customer service orientation helped facilitate a highly successful and mutually beneficial conclusion. My wife and I are. grateful for her assistance in making the next chapter in our lives in our new forever home more hopeful...
read more
Reply from Molly Acosta
March 10th, 2025 12:26 AM
James, I'm so thrilled to hear how happy you and your wife are with your new home. It was truly a pleasure to assist you both in this exciting chapter of your lives. Knowing that my efforts helped make the process more hopeful and enjoyable...
read more
for
My buyers got into a challenging situation with their previous lender 10 days from closing. Molly came in with a simple solution to get to the finish line. She was quick, communicated well with my clients, and brought a calming presence in...
read more
Reply from Molly Acosta
March 6th, 2025 02:29 PM
Thank you Daniel for sending them to me and the kind words! I enjoyed working with you!
for
Marlon Kelly
Fast and efficient!
Reply from Marlon Kelly
March 9th, 2025 12:16 PM
Thanks, Jordan! I'm thrilled to hear that you found the process fast and efficient. It was great working with you, and I'm here if you need anything in the future.
for
Marlon Kelly
Marlon& his team went above & beyond to meet my desired closing date! Communication was great ! No question was ever not answered! I would high recommend Highlands Mortgage team to Everyone, they get the job done in professional & timely manner...
read more
Reply from Marlon Kelly
March 9th, 2025 11:53 AM
Thank you so much, Donya! I'm thrilled to hear that my team and I were able to meet your desired closing date and that you felt well-informed throughout the process. We strive to make every step as smooth as possible for our clients, and it's...
read more
for
Sam provided outstanding service. He listened to our needs and was great at finding the best solutions for everyone involved. He followed through on everything with great detail and made the entire process smooth and efficient .
read more
Reply from Sam Brock
March 8th, 2025 06:19 PM
Thank you so much, Deidra! It was truly a pleasure working with you and making sure we found the best solutions for your needs. I'm glad to hear that you felt the process was smooth and efficient. Your feedback means a lot, and I'm grateful...
read more
for
Rob Knocked it Out of the Park!
Communicated along the entire process, responded to request quickly and explained everything very thoroughly to both the buyer and Buyer's Real;tor.
Reply from Rob Rothrock
March 8th, 2025 03:15 PM
Thank you so much, Jay! I'm thrilled to hear that you felt the process went smoothly. It's always my goal to keep everyone informed and make each step as clear as possible. I appreciate the opportunity to work with you and your Realtor, and...
read more
Consultative, responsive, efficient, patient and first - class service.
Reply from Lauren Stamper | The Tish Ashley Te...
March 8th, 2025 02:15 PM
Marian, I'm thrilled to hear that you felt supported and received first-class service throughout your experience with us. Being consultative, responsive, efficient, and patient are pillars we stand by, and I'm so glad they resonated with you....
read more
841–850 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
