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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
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Reviews from Web
  • K
    Kallie H
    Granbury, TX
    Posted on April 16th, 2025 10:55 AM
    Luke and Cyndi both were prompt at responding and communicating with us throughout the entire process. They were very transparent and were available to assist with any questions we had. We could not be more happy with their support and the...
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    Reply from Luke Hamlett
    April 19th, 2025 10:55 AM
    I'm thrilled to hear that you had such a positive experience with both Cyndi and me. Transparency and prompt communication are important to us, and I'm glad we could assist you throughout your buying process. Thank you for your wonderful review!...
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  • for
    Marlon Kelly
    Encompass
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    Tyrone L H
    New Caney, TX
    Posted on April 15th, 2025 11:37 AM
    The entire team was very polite and patient with me and my husband. They made this entire process smooth and swift. Mr. Marlon educated us along the way. I am so glad that we had him for our first home purchase.
    Reply from Marlon Kelly
    April 18th, 2025 11:40 AM
    I'm thrilled to hear that your home purchase process was smooth and informative. It was a pleasure assisting you and your husband, and I'm glad I could help make your first home purchase a positive experience. Thank you for your kind words.
  • A
    Adam C R
    FORT WORTH, TX
    Posted on April 14th, 2025 02:59 PM
    Great communication, easy to understand explanations for all of the moving parts, and proactive at anticipating questions and needs that may arise. Couldn't have gone smoother.
    Reply from David Starkey
    May 12th, 2026 09:56 PM
    Thank you, Adam. I'm glad to hear that the communication and guidance helped everything feel smooth and stress-free—exactly what my team and I aim for! Wishing you all the best in your new home!
  • A
    Alexandra D
    Krum, TX
    Posted on April 14th, 2025 02:42 PM
    Rob was very attentive and always available to help us with every need we had!
    Reply from Rob Rothrock
    April 15th, 2025 09:11 PM
    Thanks for the excellent review...it was a pleasure helping with your mortgage!
  • P
    Parker S
    Krum, TX
    Posted on April 14th, 2025 12:07 PM
    Rob was great throughout the whole proces! Highly recommend!
    Reply from Rob Rothrock
    April 15th, 2025 09:12 PM
    Thanks for sharing your feedback…your recommendation means a lot to us!
  • for
    Marlon Kelly
    Encompass
    P
    PAULETTE W
    New Caney, TX
    Posted on April 13th, 2025 01:13 PM
    Marlon deserves an exceptional rating because he exhibited incredible knowledge and professionalism. He was helpful in finding the best mortgage for my client's situation. He took the time to understand their needs and goals, and was very patient...
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    Reply from Marlon Kelly
    April 16th, 2025 01:16 PM
    I'm thrilled to hear that I could assist you and your clients so effectively. Understanding your clients' needs and ensuring they found the right mortgage solution was my priority. I'm glad to have been responsive and helpful throughout the...
    read more
  • J
    Jacklyn M
    Plano, TX
    Posted on April 13th, 2025 10:42 AM
    Lauren is amazing! Always handles clients with care and attention to detail.
    Reply from Lauren Stamper | The Tish Ashley Te...
    April 16th, 2025 10:43 AM
    I'm thrilled to hear that you had a positive experience. It was a pleasure to assist you, and I appreciate your kind words about my attention to detail and care. Thank you for your feedback!
  • W
    Weber M
    Saint Petersburg, FL
    Posted on April 11th, 2025 12:38 PM
    Working with Kellie and Highlands Mortgage was great for my recent home purchase! I have used them multiple times, and I will continue to use them in the future. Kellie is extremely knowledgeable and helped me through the entire process perfectly!...
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    Reply from Kellie Buchanan
    April 14th, 2025 12:41 PM
    I'm thrilled to hear that your experience with me and Highlands Residential Mortgage was so positive. It's always a pleasure to assist you with your home purchases, and I appreciate your continued trust and recommendation. Looking forward to...
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    Maria L G
    Plano, TX
    Posted on April 9th, 2025 03:12 PM
    The ove process was Great
    Reply from Sam Brock
    April 12th, 2025 03:15 PM
    I'm glad to hear that you had a great experience with your process. If you have any more feedback or need further assistance, please feel free to reach out.
  • E
    Ehidiamen O
    Dallas, TX
    Posted on April 9th, 2025 01:03 AM
    We are very lucky to have worked with April as our Loan officer on our first home. April was on top of every detail and made our home buying experience so smooth.
    Reply from April Myrick
    April 12th, 2025 01:05 AM
    I'm thrilled to hear that your home buying experience was smooth and that you felt supported throughout the process. It was a pleasure working with you on your first home, and I appreciate your kind words.
  • 781–790 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.