Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
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Rob Rothrock has received a review with 5 star rating from Caroline W
Reply from Owner
April 9th, 2025 10:07 PM
Thank you for the great review!!
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Rob and his team were great communicators. They helped me through the whole process, made sure I understood everything, and were honest and forthcoming about everything.
Reply from Rob Rothrock
April 9th, 2025 10:08 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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April's experience and expertise helped us feel confident and secure throughout the process. She ensured she provided us with information,options, and updates. In addition, she works fast to ensure everything is ready for the closing day.
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Reply from April Myrick
April 9th, 2025 03:17 PM
I'm thrilled to hear that you felt confident and secure throughout the process. It was a pleasure to provide you with the necessary information, options, and updates to facilitate your experience. Thank you for your kind words, and I'm glad...
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April was very informative and amazing to work with
Reply from April Myrick
April 9th, 2025 06:21 AM
I'm thrilled to hear that you found the experience informative and amazing. It was a pleasure working with you, and I appreciate your kind words.
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Engaging and pertinent communication with the client . Regular and consistent dialogue concerning
progress of the loan . Regular reassurance that everything was going well . Highly recommend .
Reply from Rob Rothrock
April 8th, 2025 11:00 AM
I'm thrilled to hear that you found the communication engaging and reassuring throughout the loan process. It was a pleasure assisting you, and I greatly appreciate your recommendation.
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Rob always answered my numerous questions, even my ovbious ones. He also always called or texted me back when we just missed each other. I appreciated his flexibility, along with his personal approach to the process. I felt confident in his...
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Reply from Rob Rothrock
April 7th, 2025 07:54 PM
I'm thrilled to hear that you felt confident and well-supported throughout the process. It was a pleasure assisting you, and I'm glad my approach met your needs. Thank you for your kind words and for choosing Highlands Residential Mortgage,...
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I recently refinanced my home with Rob Rothrock, and I couldn’t be happier with the experience. From our very first conversation, Rob was professional, knowledgeable, and incredibly easy to work with. He took the time to explain all my options...
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Reply from Owner
April 9th, 2025 10:07 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
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Rob is the greatest. He is proactive, he lays out my options clearly, and tells me exactly what I need to do. He's the only mortgage lender I trust.
Reply from Rob Rothrock
April 7th, 2025 07:10 PM
I'm delighted to hear that you had such a positive experience. It was a pleasure to assist you by clearly outlining your options and guiding you through the process. Thank you for your trust and kind words.
The thing that sets Lauren and her team apart are their communication skills and attention do detail. My wife and I knew what was happening with every step of the process and what the future steps would be beause Lauren and her team did such...
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Reply from Lauren Stamper | The Tish Ashley Te...
April 7th, 2025 03:17 PM
I'm thrilled to hear that our communication and attention to detail made your experience smooth and transparent. It was a pleasure assisting you and your wife throughout the process. Thank you for your kind words and for choosing Highlands...
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Lauren was able to answer all of our questions, she had a quick response time, she had a great way of explaining whst was happening during each part of the process.
Reply from Lauren Stamper | The Tish Ashley Te...
April 7th, 2025 12:29 PM
I'm thrilled to hear that I could provide clear explanations and quick responses throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
791–800 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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