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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • K
    Kellie K
    Knoxville, TN
    Posted on May 8th, 2025 12:24 PM
    Clay was professional, knowledgeable , and just overall extremely helpful from start to finish. He made the experience smooth and enjoyable.
    Reply from Clay Payne
    May 11th, 2025 12:28 PM
    I'm thrilled to hear that your experience was smooth and enjoyable. It was a pleasure assisting you, and I appreciate your kind words about my professionalism and knowledge. Thank you for your feedback!
  • L
    Lucinda M
    Waco, TX
    Posted on May 8th, 2025 03:09 AM
    “I was initially a bit skeptical about applying for a home mortgage, but Kelsey and her team made the process simple, straightforward, and surprisingly stress-free. Their professionalism and support made all the difference!”We would de recommend...
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    Reply from Kelsey Acosta
    May 11th, 2025 03:12 AM
    I'm glad to hear that we were able to make the mortgage process simple and stress-free for you. Thank you for trusting us and for your kind words about our professionalism and support. We appreciate your feedback and recommendation.
  • D
    Dhruv P
    Lewisville, TX
    Posted on May 7th, 2025 06:46 PM
    Easy steps to everything and good communication. All the docs were received on email as well as on the website.
    Reply from Molly Acosta
    May 7th, 2025 07:00 PM
    I'm thrilled to hear that you found the process easy and the communication effective. It was a pleasure assisting you, and I'm glad that receiving the documents both via email and the website met your needs. Thank you for your positive feedback....
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  • N
    Nadeem T
    Lewisville, TX
    Posted on May 7th, 2025 01:45 PM
    Molly demonstrated years of experience and expertise in mortgage industry. She is serving the community for over 40 plus years and very knowledgeable with various loan programs to offer in and advise according to structured each client's need...
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    Reply from Molly Acosta
    May 7th, 2025 06:24 PM
    I'm thrilled to hear about your positive experience with the mortgage process, Nadeem. It's wonderful to know you found my expertise helpful in navigating the loan programs and ensuring a smooth process. Thank you for your high recommendation;...
    read more
  • C
    Christopher C
    Carrollton, TX
    Posted on May 5th, 2025 01:49 PM
    Great communication, and wanting what is best for us.
    Reply from Kristen Walther-Merkins
    May 8th, 2025 01:56 PM
    I am thrilled to hear that you appreciated the communication and our commitment to your best interests. It was a pleasure assisting you, Christopher. Thank you for your positive feedback.
  • K
    Kimberly S
    Desoto, TX
    Posted on May 5th, 2025 03:56 AM
    Lauren was so great she communicated extremely well, and kept me informed of what was next. I received videos as well to let me know next steps as well. I appreciate all that she did to make the process quick and easy!
    Reply from Lauren Stamper | The Tish Ashley Te...
    May 8th, 2025 03:58 AM
    I'm thrilled to hear that you found the process quick and easy, Kimberly. It was a pleasure communicating with you and ensuring you were informed every step of the way. Thank you for your kind words and for trusting me with your mortgage process....
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  • S
    Shane M L
    ALEDO, TX
    Posted on May 5th, 2025 02:49 AM
    Great communication and transparency. Thank you for all the help!
    Reply from David Starkey
    May 12th, 2026 09:56 PM
    Thank You Shane. It was great working with you and your family on your move back to Texas!
  • C
    Charles W S
    AZLE, TX
    Posted on May 4th, 2025 10:44 PM
    David explained everything and answerd all my questions quickly. He was always available when I needed t o get in touch with him. He was great to work with and I would highly recommend him to anyone.
    Reply from David Starkey
    May 12th, 2026 09:56 PM
    Thanks Trey! I’m glad I could be there to answer your questions and help make the process as smooth as possible. I really appreciate your recommendation and am always here if you need anything in the future!
  • for
    Marlon Kelly
    Encompass
    F
    Frankie R
    Greenville, TX
    Posted on May 4th, 2025 03:00 PM
    Marlon is such a delight to work with. Polite, funny, with down to earth advise. He was truly one of my biggest supporters during the biggest decision of my adult life. This whole experience was exciting and stress free right till the end....
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    Reply from Marlon Kelly
    May 7th, 2025 03:04 PM
    I'm thrilled to hear that your experience was exciting and stress-free. It was a pleasure to support you during such an important decision. Thank you for your kind words, and I'm glad I could assist you.
  • N
    Nicole L
    Carrollton, TX
    Posted on May 3rd, 2025 02:11 PM
    Great rates, and open to give good advice. very fun to work with.
    Reply from Kristen Walther
    May 3rd, 2025 02:48 PM
    Really enjoyed working with you Nicole! Please keep in touch and if you ever need anything I'm here.
  • 741–750 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.