

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Clay was professional, knowledgeable , and just overall extremely helpful from start to finish. He made the experience smooth and enjoyable.
Reply from Clay Payne
May 11th, 2025 12:28 PM
I'm thrilled to hear that your experience was smooth and enjoyable. It was a pleasure assisting you, and I appreciate your kind words about my professionalism and knowledge. Thank you for your feedback!
“I was initially a bit skeptical about applying for a home mortgage, but Kelsey and her team made the process simple, straightforward, and surprisingly stress-free. Their professionalism and support made all the difference!”We would de recommend...
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Reply from Kelsey Acosta
May 11th, 2025 03:12 AM
I'm glad to hear that we were able to make the mortgage process simple and stress-free for you. Thank you for trusting us and for your kind words about our professionalism and support. We appreciate your feedback and recommendation.
Easy steps to everything and good communication. All the docs were received on email as well as on the website.
Reply from Molly Acosta
May 7th, 2025 07:00 PM
I'm thrilled to hear that you found the process easy and the communication effective. It was a pleasure assisting you, and I'm glad that receiving the documents both via email and the website met your needs. Thank you for your positive feedback....
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Molly demonstrated years of experience and expertise in mortgage industry. She is serving the community for over 40 plus years and very knowledgeable with various loan programs to offer in and advise according to structured each client's need...
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Reply from Molly Acosta
May 7th, 2025 06:24 PM
I'm thrilled to hear about your positive experience with the mortgage process, Nadeem. It's wonderful to know you found my expertise helpful in navigating the loan programs and ensuring a smooth process. Thank you for your high recommendation;...
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Great communication, and wanting what is best for us.
Reply from Kristen Walther-Merkins
May 8th, 2025 01:56 PM
I am thrilled to hear that you appreciated the communication and our commitment to your best interests. It was a pleasure assisting you, Christopher. Thank you for your positive feedback.
Lauren was so great she communicated extremely well, and kept me informed of what was next. I received videos as well to let me know next steps as well. I appreciate all that she did to make the process quick and easy!
Reply from Lauren Stamper | The Tish Ashley Te...
May 8th, 2025 03:58 AM
I'm thrilled to hear that you found the process quick and easy, Kimberly. It was a pleasure communicating with you and ensuring you were informed every step of the way. Thank you for your kind words and for trusting me with your mortgage process....
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Great communication and transparency. Thank you for all the help!
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank You Shane. It was great working with you and your family on your move back to Texas!
David explained everything and answerd all my questions quickly. He was always available when I needed t o get in touch with him. He was great to work with and I would highly recommend him to anyone.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks Trey! I’m glad I could be there to answer your questions and help make the process as smooth as possible. I really appreciate your recommendation and am always here if you need anything in the future!
Marlon is such a delight to work with. Polite, funny, with down to earth advise. He was truly one of my biggest supporters during the biggest decision of my adult life. This whole experience was exciting and stress free right till the end....
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Reply from Marlon Kelly
May 7th, 2025 03:04 PM
I'm thrilled to hear that your experience was exciting and stress-free. It was a pleasure to support you during such an important decision. Thank you for your kind words, and I'm glad I could assist you.
Great rates, and open to give good advice. very fun to work with.
Reply from Kristen Walther
May 3rd, 2025 02:48 PM
Really enjoyed working with you Nicole! Please keep in touch and if you ever need anything I'm here.
741–750 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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