

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
I had the pleasure of working with David Starkey as my Mortgage Loan Consultant, and I couldn’t be more satisfied with the experience. From our first conversation to the final closing, David was knowledgeable, responsive, and incredibly supportive...
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Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much for this incredibly thoughtful and generous review Kevin! I always strive to make what can be a complex process feel as smooth and clear as possible, so I’m grateful that came through in your experience. I’m always here if...
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Marlon is great , always availble to answer questions for me or my clients
Reply from Marlon Kelly
May 6th, 2025 12:59 PM
I'm glad to hear that you found my availability helpful. It was a pleasure working with you and your clients. Thank you for your positive feedback!
Communication and always coming up with new things to make the loan better.
Reply from Molly Acosta
May 6th, 2025 11:43 AM
I'm thrilled to hear that you appreciated the communication and efforts to enhance your loan experience. It was a pleasure working with you at Highlands Residential Mortgage, Ltd., and I'm glad I could contribute positively to your process....
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First class and easy from start to finish. Will recommend to all our family and friends!!
Reply from Lauren Stamper | The Tish Ashley Te...
May 5th, 2025 04:27 PM
I'm thrilled to hear that your experience was first-class and seamless from start to finish. It was a pleasure assisting you, and I greatly appreciate your recommendation to family and friends.
Easiesg Easiest process ever. Very thorough and communicativ! highly recommen!
Reply from Molly Acosta
May 5th, 2025 11:07 AM
I'm thrilled to hear that you found the process easy and thorough, Emily. It was a pleasure assisting you, and I greatly appreciate your recommendation.
Tracy was great communicating with us throughout the process. The electronic documents options was extremely convenient for our busy schedule. I appreciate her guidance as we worked through the financing and rates.
Reply from Tracy Chairez
May 4th, 2025 06:59 PM
I'm glad to hear that the communication and electronic document options were convenient for you. It was a pleasure guiding you through the financing process at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Very prompt and friendly attention.
Reply from Lauren Stamper | The Tish Ashley Te...
May 4th, 2025 12:20 PM
Thank you for your kind words, Michael. I'm glad to hear that you appreciated the prompt and friendly service. It was a pleasure assisting you through the process. If you have any further needs or questions, please feel free to reach out.
The team was professional and attentitive in getting our mortgage process done in time to close.
Reply from Lauren Stamper | The Tish Ashley Te...
May 3rd, 2025 03:18 PM
I'm thrilled to hear that you found our team professional and attentive during your mortgage process. It was a pleasure working with you to ensure everything was completed on time for your closing. Thank you for your kind words and for choosing...
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As a realtor, working with Kristen was a great experience. She’s professional, responsive, and kept the process smooth and stress-free for everyone involved. I’d happily recommend her to any buyer or agent!
Reply from Owner
May 12th, 2025 09:03 PM
Liz you did such a great job with this new buyer! I know they were so happy to have you by their side and I'm so grateful that I was able to be apart of the transaction. Can't wait to work together again.
Kristen was available every time I needed her and very knowledgeable. She took care of my client really well and we had a smooth closing. Recommend!
Reply from Kristen Walther-Merkins
May 3rd, 2025 01:37 PM
I'm thrilled to hear that you had a smooth closing and that I could provide the support and knowledge you needed. It was a pleasure working with you and your client, and I appreciate your recommendation.
751–760 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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