

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Answered all the questions we had in a timely fashion. kept us up to date with everything that was going on with our loan. Checked on us to make sure we understood the forms we were signing and what applying our signatures meant. Had great...
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Reply from Rob Rothrock
June 17th, 2025 02:33 PM
I'm thrilled to hear that you had such a positive experience. It was my pleasure to assist you by answering all your questions and keeping you informed throughout the loan process. I'm glad I could help clarify the concepts and ensure your...
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It's been 48 years since we purchased our home in Vista Oaks Tracy made the process very easy and she took every one of our questions, dumb or not would recommend her to anyone I knew buying a new home
Reply from Tracy Chairez
June 17th, 2025 02:11 PM
I'm thrilled to hear that your home buying process was smooth and that I could assist with all of your questions. Thank you for your kind words and for recommending me to others. It was a pleasure working with you.
Excellent communication and very pleasant to work with!
Reply from Luke Hamlett
June 17th, 2025 04:33 AM
I'm thrilled to hear that you appreciated the communication and found the process pleasant. It was a pleasure working with you, Lindsey. Thank you for your wonderful feedback!
Y'all made it easy!
Reply from Lauren Stamper | The Tish Ashley Te...
June 17th, 2025 02:42 AM
I'm thrilled to hear that the process was easy for you. It was a pleasure to assist you, and I appreciate your feedback.
Super fast, efficient service!!
Reply from Lauren Stamper | The Tish Ashley Te...
June 17th, 2025 02:42 AM
Thank you for your kind words, Amy. I'm thrilled to hear that you found our service fast and efficient. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further needs or questions, please feel free to...
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Communication skills and very responsiv!
Reply from Tracy Chairez
June 17th, 2025 02:35 AM
I appreciate your kind words, Gale. I'm glad to hear that you were satisfied with the communication and responsiveness during your experience with Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please...
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The communication between Luke, his team, and I throughout the whole process was amazing! Definitely made the whole process easy and painless for me on my first home in Texas!
Reply from Owner
July 1st, 2025 05:09 PM
Thank you, Martin! It was absolutely our pleasure to walk you though the home buying process. Cyndi and I are always here to assist with any questions or needs that you have in the future.
The communication between Luke, his team, and I throught the whole proccess was amazing!
Reply from Luke Hamlett
June 16th, 2025 01:28 AM
I'm thrilled to hear that you found the communication with my team and me amazing throughout the process. It was a pleasure working with you, and I appreciate your positive feedback.
Amazingly dedicated and efficient team that works to push the buy through for the customer day and night to close the deal.
Reply from April Myrick
June 15th, 2025 01:30 PM
I'm thrilled to hear about your positive experience with our team at Highlands Residential Mortgage, Ltd. It was a pleasure assisting you, and I appreciate your kind words about our dedication and efficiency. Thank you for your review.
Marlon is always fast and reliable!
681–690 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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