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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • H
    Happy N
    Dallas, TX
    Posted on June 14th, 2025 02:30 PM
    Answered all the questions we had in a timely fashion. kept us up to date with everything that was going on with our loan. Checked on us to make sure we understood the forms we were signing and what applying our signatures meant. Had great...
    read more
    Reply from Rob Rothrock
    June 17th, 2025 02:33 PM
    I'm thrilled to hear that you had such a positive experience. It was my pleasure to assist you by answering all your questions and keeping you informed throughout the loan process. I'm glad I could help clarify the concepts and ensure your...
    read more
  • W
    William H H
    Josephine, TX
    Posted on June 14th, 2025 02:10 PM
    It's been 48 years since we purchased our home in Vista Oaks Tracy made the process very easy and she took every one of our questions, dumb or not would recommend her to anyone I knew buying a new home
    Reply from Tracy Chairez
    June 17th, 2025 02:11 PM
    I'm thrilled to hear that your home buying process was smooth and that I could assist with all of your questions. Thank you for your kind words and for recommending me to others. It was a pleasure working with you.
  • L
    Lindsey J
    Weatherford, TX
    Posted on June 14th, 2025 04:31 AM
    Excellent communication and very pleasant to work with!
    Reply from Luke Hamlett
    June 17th, 2025 04:33 AM
    I'm thrilled to hear that you appreciated the communication and found the process pleasant. It was a pleasure working with you, Lindsey. Thank you for your wonderful feedback!
  • W
    William E
    Allen, TX
    Posted on June 14th, 2025 02:42 AM
    Y'all made it easy!
    Reply from Lauren Stamper | The Tish Ashley Te...
    June 17th, 2025 02:42 AM
    I'm thrilled to hear that the process was easy for you. It was a pleasure to assist you, and I appreciate your feedback.
  • A
    Amy L E
    Allen, TX
    Posted on June 14th, 2025 02:41 AM
    Super fast, efficient service!!
    Reply from Lauren Stamper | The Tish Ashley Te...
    June 17th, 2025 02:42 AM
    Thank you for your kind words, Amy. I'm thrilled to hear that you found our service fast and efficient. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further needs or questions, please feel free to...
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  • G
    Gale D
    Josephine, TX
    Posted on June 14th, 2025 02:33 AM
    Communication skills and very responsiv!
    Reply from Tracy Chairez
    June 17th, 2025 02:35 AM
    I appreciate your kind words, Gale. I'm glad to hear that you were satisfied with the communication and responsiveness during your experience with Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please...
    read more
  • M
    Martin M
    Posted on June 13th, 2025 01:29 AM
    The communication between Luke, his team, and I throughout the whole process was amazing! Definitely made the whole process easy and painless for me on my first home in Texas!
    Reply from Owner
    July 1st, 2025 05:09 PM
    Thank you, Martin! It was absolutely our pleasure to walk you though the home buying process. Cyndi and I are always here to assist with any questions or needs that you have in the future.
  • M
    Martin A M
    Fort Worth, TX
    Posted on June 13th, 2025 01:26 AM
    The communication between Luke, his team, and I throught the whole proccess was amazing!
    Reply from Luke Hamlett
    June 16th, 2025 01:28 AM
    I'm thrilled to hear that you found the communication with my team and me amazing throughout the process. It was a pleasure working with you, and I appreciate your positive feedback.
  • P
    Phillip J
    Lewisville, TX
    Posted on June 12th, 2025 01:28 PM
    Amazingly dedicated and efficient team that works to push the buy through for the customer day and night to close the deal.
    Reply from April Myrick
    June 15th, 2025 01:30 PM
    I'm thrilled to hear about your positive experience with our team at Highlands Residential Mortgage, Ltd. It was a pleasure assisting you, and I appreciate your kind words about our dedication and efficiency. Thank you for your review.
  • for
    Marlon Kelly
    Encompass
    J
    Jordan R
    Providence Village, TX
    Posted on June 12th, 2025 12:39 PM
    Marlon is always fast and reliable!
  • 681–690 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.