Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Tracy was extremely helpful throughout the entire process! She was very informative and responsive anytime we had a question. I dont think we could've picked someone better to help us if we tried. If it wasn't for her I don't think we would...
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Reply from Tracy Chairez
August 6th, 2025 02:17 PM
I'm really touched by your thoughtful words, Alberto. Knowing that I could assist and keep you informed during the process is incredibly rewarding. I'm so glad to hear that my efforts had such a positive impact on your experience. Your appreciation...
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Great communication, found us the best loan for our situation, and we could tell you did a lot of work for us behind the scenes to make our loan process go smoothly!
Reply from Luke Hamlett
August 4th, 2025 06:14 PM
Madeline, thank you for your kind words and for trusting us with your financing. Cyndi and I are always here to answer any questions you may have and help in any way we can. Thanks!
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Communication
Reply from Luke Hamlett
August 4th, 2025 04:12 PM
Thanks Rusty!! Always a pleasure working with you!!
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April is amazing at communication and getting the job done on time and as smooth as possible! Very organized, dedicated, and reliable! I hope to work with her again very soon!
Reply from April Myrick
August 5th, 2025 07:10 PM
I appreciate your thoughtful review, Meredith. I'm glad to hear that you found my communication and organizational skills helpful throughout the process. It's rewarding to know that my dedication and reliability made for a smooth experience....
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Working with Kelsey and her team made it super stress free. They move quick and I had high confidence and trust with them since the beggining.
Reply from Kelsey Acosta
August 4th, 2025 11:37 AM
I'm pleased to know that you found the process stress-free and felt confident working with my team and me. It’s my priority to make the journey as smooth as possible for my clients, and your trust means a lot to me. If you have any further...
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could not have asked for better service! Rick was very thorough in all of his explanations and in answering all of our questions. He was always available for us regardless of time. I would highly recommend using Rick to anyone.
Reply from Rick Oaks
August 3rd, 2025 04:50 PM
I truly appreciate your kind words, Spencer. It's great to hear that you felt supported and informed throughout the process. I always strive to be available and thorough to ensure everything is clear and straightforward. Thank you for your...
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Rob was so great being my emergency lender. He really went above and beyond from the moment he was notified of my situation and saved the purchase of my house. He was communicative and explained everything, which I really appreciated. I just...
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Reply from Rob Rothrock
August 1st, 2025 12:18 PM
Thanks for the awesome review...our clients’ happiness means everything!
Everything made it a great experience. I could not have bought my house without Bill there to answer my questions and Lauren to make sure all my docs were good. Tha you so much to both of them!
Reply from Bill Headrick III
July 30th, 2025 01:03 PM
I'm really pleased to hear that you had a great experience and felt supported throughout the process. I'm glad I could be there to answer your questions, and I'll definitely share your kind words with Lauren as well. Having a reliable team...
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We always appreciate working with Luke Hamlett. He’s knowledgeable, responsive, and handles the tough deals with ease. On a recent closing, he helped our buyer navigate down payment assistance and some credit hurdles—and still got us to the...
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Reply from Luke Hamlett
July 28th, 2025 02:55 PM
Savannah, thank you so much—as always—for trusting us with your clients. It truly means the world to us.It takes a village to bring everything together smoothly, and I really appreciate how well our teams work side by side. The collaboration,...
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Tracy was easy to communicate with, and always answered all our questions .
Reply from Tracy Chairez
July 27th, 2025 03:53 PM
I'm glad to hear that communication was smooth and that your questions were thoroughly addressed, Tonja. It's important to me that you felt supported and informed throughout the process. If there's anything else you need or any more questions...
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611–620 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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