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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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Reviews from Web
  • for
    Scott Drescher
    Encompass
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    Leslie E
    Dallas, TX
    Posted on February 2nd, 2021 02:01 AM
    Did a great job!
  • Encompass
    J
    John W
    Plano, TX
    Posted on February 1st, 2021 04:21 PM
    the personal attention, quick answers to questions, etc., made it definitely more of a positive experience than any large bulk lender.
  • Encompass
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    Patty A
    Garland, TX
    Posted on February 1st, 2021 03:49 AM
    Timely closing, good communication, sending another client now!
  • W
    Weber M
    Forth Worth, TX
    Posted on February 1st, 2021 02:01 AM
    April laid out all of my refinance options so that I could pick the route that worked the best for me. She was very accessible throughout the entire process and kept me updated with every step in the refinance. I would definitely recommend...
    read more
  • for
    Cheri Zaberer
    Encompass
    L
    Lea O
    Josephine, TX
    Posted on January 29th, 2021 04:57 PM
    Cheri is my "go to" lender! Her customer service and dedication are without limits. She truly cares about the client and seeing each transaction through to the closing table. Not only is she who I recommend to clients... I also use her for...
    read more
  • L
    Lisa S
    Angel Fire, NM
    Posted on January 29th, 2021 02:29 PM
    Kelli was on it and was knowledgeable. . She worked extremely hard to close a house that we had two previous lenders on. I am totally impressed.
  • for
    Cheri Zaberer
    Encompass
    C
    Christopher J
    Plano, TX
    Posted on January 26th, 2021 04:27 PM
    Cheri is great at understanding how her customers prefer to interact and understanding their needs. The process is exceptional.
  • S
    Steven S
    Angel Fire, NM
    Posted on January 26th, 2021 12:55 PM
    Always available. Response to questions promptly. Kept me informed of loan progress. Was willing to go beyond what was expected. Would call when she felt I was confused.
  • F
    Francis M
    Grapevine, TX
    Posted on January 25th, 2021 05:47 PM
    Wow what a great experience Would highly suggest using this company Kristen is the finest Frank G
  • for
    Julie C. Nichols
    Encompass
    W
    William L
    Houston, TX
    Posted on January 25th, 2021 01:29 PM
    Great communication, always available to talk and answer questions, fast process (<1 month from initial talks to close)
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.