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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • C
    Christina J
    Carrollton, TX
    Posted on January 26th, 2026 08:54 PM
    It was such a pleasure working with Rob. Great communication, great attention to detail, great client service, made sure the clients understood everything and worked diligently to make sure they got the best deal!
    Reply from Rob Rothrock
    January 29th, 2026 08:55 PM
    I'm grateful for your kind words, Christina. I aim to provide clear communication and attentive service for all my clients, ensuring they feel comfortable and informed throughout the process. It's wonderful to hear that you felt supported and...
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  • M
    Michael D P
    Greenville, TX
    Posted on January 25th, 2026 04:03 PM
    Tracy was very helpful, very knowledgeable and very responsive. I appreciated all of those traits more than I can express. I have NOTHING negative to say about our interactions.
    Reply from Tracy Chairez
    January 28th, 2026 04:04 PM
    Your kind words mean a lot, Michael. I'm glad to hear you found the process helpful and informative. If there's ever anything more you need or any questions come up, please don't hesitate to reach out. I'm here to assist you.
  • W
    William H P
    Richardson, TX
    Posted on January 24th, 2026 05:06 PM
    Giving full explanation of what was happening.
    Reply from Luke Hamlett
    January 27th, 2026 05:08 PM
    I'm glad to hear that you appreciated the explanations provided throughout the process, William. Clear communication is something I focus on to ensure everyone feels informed and at ease. If you have any further questions or need additional...
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  • L
    Laila K
    Pilot Point, TX
    Posted on January 24th, 2026 04:17 PM
    Thank You!
    Reply from Tracy Chairez
    January 27th, 2026 04:17 PM
    I truly appreciate your positive feedback, Laila. If there's ever anything more you need or any questions arise in the future, I'm here to help.
  • D
    Doroteo J R
    Fort Worth, TX
    Posted on January 23rd, 2026 07:41 PM
    She is incredible to work with. She reached out and got many follow ups with me adjusting and educating me the process. She is by far the best in the Dallas area. Friendly, fast, kind, and knows her work very well.Lauren is undoubtedly the...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    January 26th, 2026 07:42 PM
    Doroteo, I appreciate your high praise and the trust you've placed in me. It’s great to know that the support and insights provided were beneficial to you throughout the process. Working in the Dallas area, I strive to offer clear and reliable...
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  • C
    Colton P
    Anna, TX
    Posted on January 23rd, 2026 11:31 AM
    Luke was always available to help in anyway he could.
    Reply from Luke Hamlett
    January 26th, 2026 04:11 PM
    I appreciate your kind words about my availability, Colton. Being there to assist you whenever needed is quite important to me. Should you have more questions or need further assistance, feel free to reach out anytime.
  • C
    Christopher F V
    Midlothian, TX
    Posted on January 21st, 2026 03:48 PM
    Mrs. Lauren an her team assisted me from start to finish on securing our dream home. I can't thank them enough for the level of effort they put in. It shows that they care about their customers. Thank you an I highly recommend anyone whom is...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    January 26th, 2026 03:33 PM
    It means a lot to hear that you felt supported throughout your home-buying journey, Christopher. Assisting you in securing your dream home was my pleasure. Should you have any further questions or need assistance in the future, feel free to...
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  • G
    Glenda F
    Prosper, TX
    Posted on January 21st, 2026 12:58 PM
    I cannot say enough great things about Lauren and her incredible team on the Tish Team. She was the loan officer for one of my buyer clients and she quite literally saved the transaction. We came to Lauren by recommendation from the seller...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    January 26th, 2026 03:42 PM
    Glenda, I'm honored by your kind words and delighted to hear that my efforts helped in your transaction. It was a privilege to work alongside your buyer and you, especially in such a critical moment. Addressing challenges with persistence and...
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  • O
    Omar A R
    Justin, TX
    Posted on January 20th, 2026 11:20 PM
    The entire process was seamless
    Reply from Tracy Chairez
    January 26th, 2026 02:34 PM
    It's great to hear that the process was seamless for you, Omar. My aim is always to ensure everything goes smoothly. If you have any further questions or need assistance in the future, please feel free to reach out to me.
  • A
    Ana R H
    Justin, TX
    Posted on January 20th, 2026 02:26 PM
    There is truly no one like Tracy Chairez!! Was over the moon when I heard my mortgage lender was the preferred lender for Bloomfield.
    Reply from Tracy Chairez
    January 23rd, 2026 02:26 PM
    Ana, your excitement is truly appreciated. I'm pleased to hear that being connected with Bloomfield as the preferred lender brought you such happiness. It's great to know that this relationship has been positive for you. If you ever have questions...
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  • 381–390 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.