

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
It was such a pleasure working with Rob. Great communication, great attention to detail, great client service, made sure the clients understood everything and worked diligently to make sure they got the best deal!
Reply from Rob Rothrock
January 29th, 2026 08:55 PM
I'm grateful for your kind words, Christina. I aim to provide clear communication and attentive service for all my clients, ensuring they feel comfortable and informed throughout the process. It's wonderful to hear that you felt supported and...
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Tracy was very helpful, very knowledgeable and very responsive. I appreciated all of those traits more than I can express. I have NOTHING negative to say about our interactions.
Reply from Tracy Chairez
January 28th, 2026 04:04 PM
Your kind words mean a lot, Michael. I'm glad to hear you found the process helpful and informative. If there's ever anything more you need or any questions come up, please don't hesitate to reach out. I'm here to assist you.
Giving full explanation of what was happening.
Reply from Luke Hamlett
January 27th, 2026 05:08 PM
I'm glad to hear that you appreciated the explanations provided throughout the process, William. Clear communication is something I focus on to ensure everyone feels informed and at ease. If you have any further questions or need additional...
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Thank You!
Reply from Tracy Chairez
January 27th, 2026 04:17 PM
I truly appreciate your positive feedback, Laila. If there's ever anything more you need or any questions arise in the future, I'm here to help.
She is incredible to work with. She reached out and got many follow ups with me adjusting and educating me the process. She is by far the best in the Dallas area. Friendly, fast, kind, and knows her work very well.Lauren is undoubtedly the...
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Reply from Lauren Stamper | The Tish Ashley Te...
January 26th, 2026 07:42 PM
Doroteo, I appreciate your high praise and the trust you've placed in me. It’s great to know that the support and insights provided were beneficial to you throughout the process. Working in the Dallas area, I strive to offer clear and reliable...
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Luke was always available to help in anyway he could.
Reply from Luke Hamlett
January 26th, 2026 04:11 PM
I appreciate your kind words about my availability, Colton. Being there to assist you whenever needed is quite important to me. Should you have more questions or need further assistance, feel free to reach out anytime.
Mrs. Lauren an her team assisted me from start to finish on securing our dream home. I can't thank them enough for the level of effort they put in. It shows that they care about their customers. Thank you an I highly recommend anyone whom is...
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Reply from Lauren Stamper | The Tish Ashley Te...
January 26th, 2026 03:33 PM
It means a lot to hear that you felt supported throughout your home-buying journey, Christopher. Assisting you in securing your dream home was my pleasure. Should you have any further questions or need assistance in the future, feel free to...
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I cannot say enough great things about Lauren and her incredible team on the Tish Team. She was the loan officer for one of my buyer clients and she quite literally saved the transaction. We came to Lauren by recommendation from the seller...
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Reply from Lauren Stamper | The Tish Ashley Te...
January 26th, 2026 03:42 PM
Glenda, I'm honored by your kind words and delighted to hear that my efforts helped in your transaction. It was a privilege to work alongside your buyer and you, especially in such a critical moment. Addressing challenges with persistence and...
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The entire process was seamless
Reply from Tracy Chairez
January 26th, 2026 02:34 PM
It's great to hear that the process was seamless for you, Omar. My aim is always to ensure everything goes smoothly. If you have any further questions or need assistance in the future, please feel free to reach out to me.
There is truly no one like Tracy Chairez!! Was over the moon when I heard my mortgage lender was the preferred lender for Bloomfield.
Reply from Tracy Chairez
January 23rd, 2026 02:26 PM
Ana, your excitement is truly appreciated. I'm pleased to hear that being connected with Bloomfield as the preferred lender brought you such happiness. It's great to know that this relationship has been positive for you. If you ever have questions...
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381–390 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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