Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Reply from Rob Rothrock
April 9th, 2026 03:32 PM
Thank you, Jay, for taking the time to leave a review. I'm glad to know everything went well with your mortgage process. If you ever have more questions or need assistance in the future, feel free to get in touch.
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10/10! Rob was great!!
Reply from Owner
May 4th, 2026 06:38 PM
Thank you for the great review!!
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Sam was extremely knowledgeable, understanding, and comprehesive when it came to answering our questions and providing multiple options/perspectives so we can make make an informed decision. Sam was also very responsive and made the process...
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Reply from Sam Brock
April 6th, 2026 10:40 PM
Thank you so much—I’m glad I could help walk through the options and keep things running smoothly. I really appreciate the trust and enjoyed working with you every step of the way.
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Rick is alway on top of things and quick to reply.
Reply from Rick Oaks
April 4th, 2026 05:49 PM
I appreciate your feedback, Brian. It's important to me to stay responsive and ensure everything is handled promptly. If there's ever anything further you need assistance with, please feel free to reach out.
Kellie is so knowledable and certainley knows her business. She makes things very simple and made sure I ubderstood everything. Her patience with me was so respectful.
Very professional and probably the best I have ever worked with .
Reply from Kellie Buchanan
April 7th, 2026 02:26 PM
Paul, I'm glad to hear that you found my approach clear and straightforward. Making sure you felt confident and informed was my top priority. Your words about professionalism mean a lot to me. If you need any assistance in the future, I'm here...
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Kellie is always on top of it. I never have to worry about anything. She's a great communicator and very knowledgeable.
Reply from Kellie Buchanan
April 6th, 2026 03:47 PM
Melisha, I appreciate your kind words and am glad to know you felt confident in the process. Keeping clear communication and ensuring you're comfortable every step of the way is very important to me. If there's ever anything more I can do for...
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The experience we had was a smooth one.
Reply from Tracy Chairez
April 6th, 2026 03:56 PM
I'm glad to hear that you had a smooth experience, John. If there's anything else I can assist you with in the future, please feel free to reach out.
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Great communication
Reply from Rob Rothrock
April 2nd, 2026 08:59 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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Rob is very knowledgeable and very personable. He kept me updated every step of the way, and answered every question I had. I can't recommend him highly enough!
Reply from Owner
April 3rd, 2026 12:16 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
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Rob is very knowledgeable and very personable. He kept me updated every step of the way, and answered every question I had. I can't recommend him highly enough!
Reply from Rob Rothrock
April 2nd, 2026 08:59 PM
Thanks for the awesome review...our clients’ happiness means everything!
301–310 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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