Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Personalized care!
Reply from Kellie Buchanan
April 28th, 2026 02:13 PM
Barbra, thank you for highlighting the personalized care you experienced. It's important to me that each client feels valued and attended to throughout the process. If there's anything more I can assist you with, please feel free to reach out....
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Kellie had great experience and patience to share in the challenging market of the moment. Awesome to work with!
Reply from Kellie Buchanan
April 28th, 2026 06:47 PM
Michael, I appreciate your kind words about my experience and patience in today's challenging market. I'm happy to hear that you found working with me to be a positive experience. If you ever need further assistance, feel free to reach out.
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Molly has a depth of knowledge about mortgage and general household finance that allowed us to move another step closer to our dreams. Her team was quick and responsive. We never had a doubt that business would be taken care of well and in...
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Reply from Molly Acosta
April 28th, 2026 06:40 PM
Raymond, I appreciate your kind words about my knowledge and the responsiveness of my team. It's wonderful to know that we could support you in moving closer to your dreams. If there's anything more you need as you continue on this journey,...
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David is professional, knowledgeable, and easy to work with. He responds quickly and is personable. David is patient, answered my many questions, and made this process smooth.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much Rachel! It was a pleasure working with you, and I’m glad I could help make the process smooth and be a resource for you.
Always there for any questions I had and responded very quickly.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Alec! I’m glad I could be there to help and walk you through the process.
She's the best and I never have to worry!
Reply from Kristen Walther-Merkins
April 27th, 2026 05:20 PM
I'm glad to hear that you feel at ease working with me, Katrina. Knowing that you don't have to worry is wonderful feedback. If there's anything else I can assist you with, just let me know.
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Highlands Mortgage and Rob Rothrock were outstanding—responsive, communicative, and kept everything moving seamlessly on a very efficient timeline to close.
Reply from Rob Rothrock
April 27th, 2026 08:21 PM
Candace, I'm grateful for your kind words about my responsiveness and communication. It's great to know that we could keep everything moving smoothly and efficiently for your closing. Thank you for sharing your positive experience with Highlands...
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I was the buyers' agent. Kellie was their chosen lender, and she was extremely communicative and efficient.
Reply from Kellie Buchanan
April 27th, 2026 12:44 PM
Claire, I'm pleased to hear that you found my communication and efficiency helpful as the buyers' agent. Working collaboratively is key, and I'm grateful for your feedback. If there's anything more I can do to support your future transactions,...
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It was a great experience. Rob answered all of our questions and made the process easy . We'd definitely work with him again and recommend him .
Reply from Rob Rothrock
April 27th, 2026 06:59 PM
April, I appreciate your kind words and am glad to hear that you had a great experience. It's wonderful to know that I could make the process easy for you. Thank you for your recommendation and support!
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Rob is not only extremely knowledgeable but you can tell he truly cares. He takes the time to make you feel comfortable and understand every step of the process. Our experience as first time homebuyers would not have been the same without him....
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Reply from Owner
May 4th, 2026 06:39 PM
Thanks for the awesome review...our clients’ happiness means everything!
301–310 of 8150
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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