Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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She made it very easy to understand all documents and all parts of the process.
Reply from April Myrick
April 13th, 2026 07:15 PM
I'm happy to hear that you found the process easy to understand, Carson. Simplifying complex documents and procedures is something I strive for. If you have any more questions or need further assistance, feel free to reach out.
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Sam, is very knowledgeable & always willing to answer any questions or concerns.
Reply from Sam Brock
April 13th, 2026 08:49 PM
I'm glad to hear that you found my knowledge and willingness to address questions helpful, Poleth. If you ever have more questions or need further assistance, please feel free to reach out.
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Sam and his team are a 10/10 ! From start to finish , he has been excellent to work with! Communication has been key through past transactions and his level of expertise really shows through it all! Wouldn't want to work with anyone else!
Reply from Owner
April 13th, 2026 07:15 PM
You're the best, Josue. Thanks for the kind words and CONGRATS!
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Sam and his team has helped me several times in many ways and has also been a huge help for friends and family! He is on point with his timing, communication, and knowledge! Hope to do many more transactions with him and his team!
Reply from Sam Brock
April 13th, 2026 02:16 PM
I'm grateful for your kind words, Josue. It's appreciated to hear that I've been able to assist you, your friends, and family effectively. I look forward to working with you on many more transactions in the future.
It was my first transation with Kristen as a buyer agent and she represented the client well, kept us informed every step of the way, and closed with no delays! Looking forward to our next transaction together and would highly recommend her....
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Reply from Kristen Walther
April 9th, 2026 07:46 PM
Rockie really enjoyed working with you and your team. Your buyers were such a delight to work with, and I know you found them the perfect home. Your attention to detail is top notch and I loved the closing binder you gave the buyers. Can't...
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We are so glad we found Kristen at Highlands Residential Mortgage. We had previously spent some time comparing mortgage loan options across different mortgage companies (with different loan officers). Kristen at Highlands Residential Mortgage...
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Kristen was super responsive and helpful through this process. We appreciated the emails with information (especially loved knowing what step we were in throughout the process as the emails would let us know where in the process we were) and...
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Reply from Kristen Walther
April 8th, 2026 02:13 AM
You and Steven were such a delight to work with! I truly enjoyed working with you both and know you are just going to love living in Garland. Will always be here if you need anything. Kristen
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Devin did an amazing job. In a real estate agent here in Houston and I would gladly work with him again on any transaction. Knowledge and competence was high with him an it was a pleasure.
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April is so great with all of my clients. She is trustworthy, and super responsive. I feel very confident referring her and look forward to working with her in the future.
Reply from April Myrick
April 10th, 2026 01:33 PM
I'm pleased to hear that you have confidence in referring your clients to me, Linda. Building trust and providing prompt responses are priorities I hold dear in my work. I'm also looking forward to working together in the future. If there's...
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enjoyed working with Sam very much. He was very knowledgeable, helpful, professional, patient. I will recommend him to my friends and family.
Reply from Sam Brock
April 7th, 2026 04:37 PM
Thanks so much, Mr. Jackson — I enjoyed working with you too. I appreciate the referrals more than you know and am always happy to help your friends and family. Congratulations on the new home!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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