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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • Encompass
    J
    Janet N
    Mckinney, TX
    Posted on April 2nd, 2026 02:12 PM
    Sam is amazing! He is extremely knowledgeable, so willing to teach and answer questions, and made us feel supported throughout the entire homebuying process.
    Reply from Sam Brock
    April 6th, 2026 10:38 PM
    Thank you so much for the thoughtful review—educating and supporting my clients throughout the process is what I care most about, and I’m glad that came through. Wishing you many happy memories in your new home!
  • B
    Barry D L
    Angel Fire, NM
    Posted on April 2nd, 2026 01:15 PM
    kelly Buchanan
    Reply from Kellie Buchanan
    April 6th, 2026 01:28 PM
    Thank you for your positive rating. If you have any additional feedback or if there's anything you'd like to discuss, please feel free to reach out.
  • Encompass
    S
    Stephen C
    Plano, TX
    Posted on April 2nd, 2026 12:31 PM
    We had a great experience working with our Rick and hiis team He went above and beyond to find a unique mortgage product that fit our specific situation, which made a huge difference for us. Throughout the entire process, he was consistently...
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    Reply from Rick Oaks
    April 2nd, 2026 03:05 PM
    I'm very appreciative of your thoughtful feedback, Stephen. Your experience and satisfaction are important to me, and I'm glad that you felt supported throughout the process. Taking the time to find a mortgage solution that fits your needs...
    read more
  • J
    Juan G
    Posted on April 2nd, 2026 12:06 PM
    Luke and Cyndi have been nothing short of Amazing!!! Throughout the whole process they have been more then helpful with any questions I had and they made me feel like a friend more than a client! I recommend 100% for anyone
    Reply from Owner
    August 7th, 2026 11:19 PM
    Thank you so much for the incredibly kind words! Cyndi and I are truly grateful for your trust and are so glad we could make you feel like more than just a client. It was an absolute pleasure working with you, and we really appreciate the recommendation!...
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  • J
    Juan G
    Red Oak, TX
    Posted on April 2nd, 2026 11:51 AM
    What made everything great for me was the easy communication with explanation for anything and everything and having personal conversations outside of home buying that really made me feel like a friend more than a client. I definitely recommend...
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    Reply from Luke Hamlett
    April 6th, 2026 01:08 PM
    It's wonderful to hear that the communication and personal interactions made the experience enjoyable for you, Juan. Building a connection beyond the professional aspect is something I truly value, and I'm glad it resonated with you. Thank...
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  • J
    Jordan I M
    Ferris, TX
    Posted on April 1st, 2026 04:16 PM
    Luke made our first home buying experience easy and informed! He answered all questions, complex and simple, and helped us make the right choices when choosing a home. Would recommend him 10/10 to anybody looking for a home!
    Reply from Luke Hamlett
    April 6th, 2026 05:15 PM
    I am pleased to hear that I could make your first home-buying experience both easy and informed, Jordan. Answering your questions and guiding you in making the right choices is something I take pride in. Thank you for your recommendation, and...
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  • B
    Brad D
    Frisco, TX
    Posted on March 29th, 2026 01:44 PM
    We had a bit of a unique loan that took some massaging and the entire team was helpful, patient, timely and responsive.
    Reply from Lauren Stamper | The Tish Ashley Te...
    April 1st, 2026 01:45 PM
    I'm pleased to hear that the team was able to assist you with your unique loan situation, Brad. Providing timely and responsive support is always a priority for me. If you have any other questions or need further assistance, feel free to reach...
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  • C
    Claudia P
    Heartland, TX
    Posted on March 28th, 2026 01:06 PM
    April is absolutely amazing to work with. My Buyers always have a smooth and stress-free closing experience. Her communication is clear, timely, and professional. She is a key part of making every transaction successful. I Highly recommend...
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    Reply from April Myrick
    March 31st, 2026 01:07 PM
    Thank you for sharing your kind feedback, Claudia. It's truly rewarding to know that the efforts I put into clear and timely communication contribute to a smooth and stress-free closing experience for your buyers. Being a part of successful...
    read more
  • C
    Carlee C
    BENBROOK, TX
    Posted on March 26th, 2026 02:08 PM
    David and his team were amazing! They were very communicative, professional, and supportive as we bought a home for the first time. they made the experience seamless and without stress and I couldn't recommend the team more! Very personable...
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    Reply from David Starkey
    May 12th, 2026 09:56 PM
    We loved working with you and Chad and are so glad we could help make your first homebuying experience smooth and stress-free. Congratulations again on your new home—we’re always here if you need anything down the road!
  • A
    Adel K
    Rockwall, TX
    Posted on March 26th, 2026 01:48 PM
    Over all Kristen provided an excellent service.
    Reply from Kristen Walther-Merkins
    March 30th, 2026 05:38 PM
    I’m grateful for your kind words, Adel. Knowing that you found my service excellent truly means a lot. If there's anything else you need in the future or any questions you have, feel free to reach out.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.