

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Sam is amazing! He is extremely knowledgeable, so willing to teach and answer questions, and made us feel supported throughout the entire homebuying process.
Reply from Sam Brock
April 6th, 2026 10:38 PM
Thank you so much for the thoughtful review—educating and supporting my clients throughout the process is what I care most about, and I’m glad that came through. Wishing you many happy memories in your new home!
kelly Buchanan
Reply from Kellie Buchanan
April 6th, 2026 01:28 PM
Thank you for your positive rating. If you have any additional feedback or if there's anything you'd like to discuss, please feel free to reach out.
We had a great experience working with our Rick and hiis team He went above and beyond to find a unique mortgage product that fit our specific situation, which made a huge difference for us. Throughout the entire process, he was consistently...
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Reply from Rick Oaks
April 2nd, 2026 03:05 PM
I'm very appreciative of your thoughtful feedback, Stephen. Your experience and satisfaction are important to me, and I'm glad that you felt supported throughout the process. Taking the time to find a mortgage solution that fits your needs...
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Luke and Cyndi have been nothing short of Amazing!!! Throughout the whole process they have been more then helpful with any questions I had and they made me feel like a friend more than a client! I recommend 100% for anyone
Reply from Owner
August 7th, 2026 11:19 PM
Thank you so much for the incredibly kind words! Cyndi and I are truly grateful for your trust and are so glad we could make you feel like more than just a client. It was an absolute pleasure working with you, and we really appreciate the recommendation!...
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What made everything great for me was the easy communication with explanation for anything and everything and having personal conversations outside of home buying that really made me feel like a friend more than a client. I definitely recommend...
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Reply from Luke Hamlett
April 6th, 2026 01:08 PM
It's wonderful to hear that the communication and personal interactions made the experience enjoyable for you, Juan. Building a connection beyond the professional aspect is something I truly value, and I'm glad it resonated with you. Thank...
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Luke made our first home buying experience easy and informed! He answered all questions, complex and simple, and helped us make the right choices when choosing a home. Would recommend him 10/10 to anybody looking for a home!
Reply from Luke Hamlett
April 6th, 2026 05:15 PM
I am pleased to hear that I could make your first home-buying experience both easy and informed, Jordan. Answering your questions and guiding you in making the right choices is something I take pride in. Thank you for your recommendation, and...
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We had a bit of a unique loan that took some massaging and the entire team was helpful, patient, timely and responsive.
Reply from Lauren Stamper | The Tish Ashley Te...
April 1st, 2026 01:45 PM
I'm pleased to hear that the team was able to assist you with your unique loan situation, Brad. Providing timely and responsive support is always a priority for me. If you have any other questions or need further assistance, feel free to reach...
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April is absolutely amazing to work with. My Buyers always have a smooth and stress-free closing experience. Her communication is clear, timely, and professional. She is a key part of making every transaction successful. I Highly recommend...
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Reply from April Myrick
March 31st, 2026 01:07 PM
Thank you for sharing your kind feedback, Claudia. It's truly rewarding to know that the efforts I put into clear and timely communication contribute to a smooth and stress-free closing experience for your buyers. Being a part of successful...
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David and his team were amazing! They were very communicative, professional, and supportive as we bought a home for the first time. they made the experience seamless and without stress and I couldn't recommend the team more! Very personable...
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Reply from David Starkey
May 12th, 2026 09:56 PM
We loved working with you and Chad and are so glad we could help make your first homebuying experience smooth and stress-free. Congratulations again on your new home—we’re always here if you need anything down the road!
Over all Kristen provided an excellent service.
Reply from Kristen Walther-Merkins
March 30th, 2026 05:38 PM
I’m grateful for your kind words, Adel. Knowing that you found my service excellent truly means a lot. If there's anything else you need in the future or any questions you have, feel free to reach out.
311–320 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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