

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Laura is outstanding at her job. I’ve worked with her many times and she is my first referral to clients! She consistently goes above and beyond the call of duty. She is always available to answer a quick question or to speak with a client!...
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Kellie was very professional, easy to talk with, listened, clearly very knowledgeable and made a difficult process as easy as possible. Her attention to detail, recommendations and advise were greatly appreciated.
The team was always available, encouraging and helpful.
The company is good to work with, they make things more easier for me and my co-borrow . thanks Highland Residential Mortgage .
I appreciated all the hard work Kristen and her team put in to get this contract closed.
Reply from Kristen Walther-Merkins
May 16th, 2023 11:58 PM
Rodney, you have great clients and its always seamless to work with you.
The initial introduction, advising the process of pre-approval and the ease of providing all information via portal. No questions not being answered. Step by step communication and what to expect. Fannie Mae Education, videos. The understanding...
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April was very responsive and made everything extremely easy for us
Up to date communication!
Michelle was absolutely amazing and went above and beyond for my first time home buyer client and even above and beyond for me as well. The best experience. Michelle will be my number one lender that I will refer.
Kellie went above and beyond to make sure we were on the same page throughout the entire process. Would definitely recommend
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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