Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Very happy with the transaction and clients said they really liked working with Rick
Reply from Rick Oaks
November 7th, 2023 08:56 PM
Thank you sir!
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Rick answered all questions and requests promptly. He also gave good advice on the lending process and was always thinking of my wife and I’s best interest over what was convenient or best for him. Really appreciated his hard work and will...
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Reply from Rick Oaks
November 7th, 2023 08:56 PM
Thank you so much!!
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Rick helped make the whole process simple and easy, Explained things in a way that someone not in the real estate field could easily understand. We also were in constant communication during the entire journey. Thank you for making this an...
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Great communication. You worked while on vacation to get us the speedy close we needed. We’ve used you before and recommended you to others!!
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Smooth process. Made it possible to buy my first home without much headache. Couldn’t imagine working with anyone other than Rob Rothrock.
Reply from Owner
July 14th, 2023 04:26 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
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Rob was very helpful throughout the entire process! He answered all questions and kept us in the loop throughout. Great communication!
Reply from Rob Rothrock
May 3rd, 2023 01:27 PM
Your recommendation means a lot to us...thank you!
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Rob was available to answer any questions and answer honestly. He also offered great advice. Rob was very personable too! Thanks Rob!
Reply from Rob Rothrock
May 3rd, 2023 01:27 PM
Thank you for the great review!!
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Laura Stuckey
Laura Stuckey is a professional and a great person to work with. She was super helpful and responsive. She explained all the stages of the loan process clearly and she would communicate with you as a customer without hesitation and respond...
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Kristen, professionalism was above and beyond. I’m/we’re forever grateful how easy Kristen made the process. I can assure you I/we will be using her again!
Reply from Kristen Walther-Merkins
May 11th, 2023 08:32 PM
Rob, so enjoyed working with you! I hope you are enjoying your new home. Until next time. I'm always here for you guys.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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