Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Fast, efficient, streamlined process. Always available to provide help and advice. Everything about the experience was positive and as stress-free as possible.
for
April was very quick to respond and always made time to brainstorm or answer questions. She is the best!
Kristen and her team were wonderful to work with. This is the second home we have purchased using her as a lender. This second purchase was during a time when the mortgage rates were fluctuating almost daily. The entire team was always available...
read more
Reply from Kristen Walther-Merkins
March 25th, 2024 07:41 PM
Thank you so much for the kind words, Matthew! I really strive to make the home buying process as stress-free as possible and I am thrilled we managed to do that for you, especially during such a volatile time in the mortgage market. It was...
read more
Great job!
Reply from Kristen Walther
April 3rd, 2024 03:12 AM
Enjoyed working with you, thank you!
Kellie and her team are incredibly responsive, knowledgeable and lead you through the process thinking several steps ahead to ensure everything goes smoothly. She is creative and able to find the best solutions for any situation. I would highly...
read more
Kristen was so easy to work with - she took the stress and uncertainty away that can arise in a situation such as buying a house. She was always available to answer our questions and explain the documents we were reviewing. I truly don't believe...
read more
Kristen was so easy to work with - she took the stress and uncertainty away that can arise in a situation such as buying a house. She was always available to answer our questions and explain the documents we were reviewing. I truly don't believe...
read more
Reply from Kristen Walther-Merkins
March 25th, 2024 07:49 PM
Jessica, I do hope you are still enjoying your new home. Thank you so much for your kind words. I'm truly pleased to hear that your house buying process was stress-free and straightforward. I'm glad to know that we met your expectations. Your...
read more
Xherie communicated great! I never had to wonder what my clients status was.
Great communication
for
Jeff Pritchard
Jeff is excellent to work with. Very attentive & quick to respond to any questions/needs. Really enjoy working with him.
1681–1690 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
