Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
My situation was not an easy one but Kristen and her team went above and beyond. They made sure I was taken care of and informed every step of the way.
Reply from Owner
August 19th, 2024 06:39 PM
I'm so grateful for your kind words, Wesley. It's not always smooth sailing in our line of work, but my team and I are committed to navigating even the toughest situations. It was our pleasure to keep you informed and ensure you were taken...
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My situation was not an easy one but Kristen and her team went above and beyond. They made sure I was taken care of and informed every step of the way.
Reply from Kristen Walther-Merkins
May 3rd, 2024 08:18 PM
Wes, I always enjoy working with you! You keep us on our toes. Call me anytime you need anything.
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Excellent level of communication and I was very pleased with Sam's approach to finding solutions.
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Molly is very experienced and professional to work with!! Very responsive to everyone!!
Excellent support and advice!
Kellie and her team did an amazing job! They made the entire experience easy and efficient. I will recommend Kellie to anyone looking for a mortgage.
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It was nice working with April and Andy! You guys are excellent! Thank you
Reply from April Myrick
April 8th, 2024 02:45 PM
I'm happy to hear that you had a great experience working with us, Ram! Your feedback means a lot. Andy and I aim to provide the best for our clients at Highlands Residential Mortgage, Ltd. Thank you for taking the time to leave such a positive...
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Marlon Kelly
Marlon and his team are top notch and made dream come true closing within two weeks highly recommended and definitely will continue business with them in future
Great service. Thank you for your hard work
Reply from Bill Headrick III
April 5th, 2024 01:50 PM
I'm absolutely delighted to hear that you're pleased with the service, Kevin. Your satisfaction is my top priority and it's wonderful to know that my hard work paid off. Thank you for choosing Highlands Residential Mortgage, Ltd. and for your...
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Bill was awesome. He called me immediately to introduce himself and to give me information on my clients loan status and the overall process. He was so attentive and kept me in the loop the entire time under contract.
Reply from Bill Headrick III
April 4th, 2024 05:25 PM
I'm thrilled to hear that you had such a positive experience, Paulette! Open communication is crucial throughout the loan process, and I'm glad I was able to provide that for you. I appreciate your kind words and the excellent rating. Please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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