

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
April did an excellent job communicating information and all requests were easy to understand to make the process quick and easy. We are a complicated case and April didn’t shy away from it she jumped in and asked all the questions for us.
Reply from April Myrick
May 1st, 2024 04:53 PM
I'm really glad to hear such positive feedback, Christina! It makes me happy to know that you found our communication effective and the process simple to navigate. Here at Highlands Residential Mortgage, Ltd., we strive to handle every case...
read more
This file had some unique qualities about it and as a real estate agent it’s valuable to have a lender and their team who will go the extra mile to find excellent solutions for their clients. April and her team did just that, above and beyond!...
read more
Reply from April Myrick
May 1st, 2024 04:54 PM
Thank you Paula! I so appreciate you and its always fun working together.
Sam always does a good job
Lauren and team were patient and great to work with!
Working with Marlon was an exceptional experience. They were attentive, knowledgeable, and went above and beyond to secure the best loan terms for me. Their professionalism and expertise made the entire process smooth and stress-free. I highly...
read more
"I had the pleasure of working with Rick Oaks from Highlands Mortgage, and I couldn't be happier with the experience. Rick was incredibly knowledgeable about the mortgage process and took the time to explain everything to my client Miss Ashley...
read more
Reply from Rick Oaks
June 13th, 2024 07:09 PM
Thank you, Ronnie, for the fantastic review and the perfect rating. I'm delighted to hear that you had a positive experience working with me. I always strive to provide the best services to my clients and make the mortgage process as smooth...
read more
There was a lack of communication at the end of the process, that just complicated things on my end. Jessica was outstanding.
Thank you
My experience was met with great communication, attention to detail, suggestions on how to resolve an issue instead of just saying there is an issue. Quick response to questions or issues. Just an overall amazing presence of being here to support...
read more
Communication is key, Sam made sure that both my client and I were kept informed every step of the transaction
Reply from Sam Brock
May 8th, 2024 08:33 PM
Thank you, Veronica, for making these first-time buyers' experience so positive. Pleased to be a part of it!
Clay was great, even came to closing. My clients loved him
1341–1350 of 8084
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()