Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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The line of communication was always open with Molly. We had numerous questions that she was able to answer in a timely manner. She helped make our first home purchase seamless and I truly appreciate her level of care taken with us.
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Great experience for all from start to finish with clear communication across the board.
Reply from Rick Oaks
September 12th, 2024 04:12 PM
Thank you sir! Thanks for all your help with this purchase!
We ended needing to change lenders prior to our close which was two weeks away. The team did a fantastic job in ensuring all documentation was put together, answered questions promptly, and was a pleasure to work with.
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Molly was very personable and helpful through the whole process and made it much easier and less stressful for us. She went above and beyond. Everything was very efficient from her.
It's obvious that Kellie and her team value customer service. They kept me informed every step of the way with a personal touch that I appreciated. In a time where everything seems automated or AI-driven, Kellie always took time to call and...
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Reply from Kellie Buchanan
July 29th, 2024 03:52 PM
Mary, Thank you so much for trusting us with your mortgage. We appreciate you. Our relationship doesn't end here. We are available if you have any questions. Thank you.
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Marlon Kelly
I have worked with Marlon in the past and he is awesome. His knowledge base is excellent. This last deal became a bit challenging and he was quickly able to turn things around to get the buyer to her new home! Thanks to Marlon and his team...
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Fast, thorough, made it happen!
Reply from Kristen Walther-Merkins
July 12th, 2024 05:27 PM
I'm glad we could assist with such a unique property. Thanks for allowing us the opportunity.
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Luke and Cyndi did a great job, and the communication was excellent. Very pleased with their service.
Reply from Luke Hamlett
July 25th, 2024 07:33 PM
Thank you, Susana!! It was our pleasure to work with you and Simon. We are only a call, text, or email away if you have any questions. Welcome to Texas!!
Kellie is the most timely, hard working loan office we’ve ever dealt with and she’s the ONLY reason this was our 6th loan with your company
Reply from Kellie Buchanan
July 29th, 2024 03:54 PM
Thank you for repeatedly trusting us with your financing and for continuing to refer your family members. We appreciate you guys SO much!
I am a realtor and wouldnt refer to Kellie as I use locals here in Palm Coast. No reflection on her. Thx
1221–1230 of 8084
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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