

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
April was always available to answer questions and address concerns. She was patient in explaining our financial options to ensure we made the best decision for our family.
Everyone was available and helpful to answer questions throughout the process.
Bill was the best, he helped us out every step of the way. Paige and I came into this process with a lot of questions and without a lot of homebuying experience. We learned a ton and had fun every step of the way.
Reply from Bill Headrick III
July 23rd, 2024 08:24 PM
Thanks for the review Carson! It was my pleasure to assist you and I hope your new home is everything you have dreamed of and much more!
Luke is fantastic. Not only is he my go-to lender to help educate clients on different facets of the market, rates, and loan products, but he has the utmost patience with every single buyer I send his way. He has been instrumental in helping...
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Reply from Owner
July 25th, 2024 07:41 PM
Thank you so much for the kind words!! It's always and honor helping you and your clients. Cyndi and I appreciate you and all the hard work you put in with every client.
Communication with Luke and Cyndi is always top notch. In a transaction that could have easily fallen apart, both were instrumental in keeping everything moving in a forward direction and creative thinking to ensure the buyers could close on...
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Reply from Luke Hamlett
July 25th, 2024 07:38 PM
Thank you, Ashley! There's no way we could have done it without you! You did an amazing job negotiating the contract and all the repairs with Open Door. We all make an excellent team!!
April was the magic that was missing in the pursuit of our dream home. Once she joined our team the universe shifted and things started to fall into place. Her presence alone made us feel like we were in good hands. She was the constant advocate,...
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I loved the app. It made completing documents so easy!
Good communication and good loan terms.
Reply from Rick Oaks
September 12th, 2024 04:12 PM
Thank you and it was a pleasure to work with you!
Bill was super helpful in explaining all the steps of the process and was very prompt with all paperwork and communication.
Reply from Bill Headrick
July 23rd, 2024 08:24 PM
I'm so glad to hear that you found our process helpful and efficient, Paige. It was my pleasure to guide you through each step and provide prompt communication. Your positive feedback means a lot to me and the entire team at Highlands Residential...
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From the beginning to the end Catherine was amazing to work with!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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