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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • C
    Carl W K
    Grapevine, TX
    Posted on July 23rd, 2024 05:13 AM
    April was always available to answer questions and address concerns. She was patient in explaining our financial options to ensure we made the best decision for our family.
  • E
    Elizabeth Z
    Mansfield, TX
    Posted on July 22nd, 2024 08:05 PM
    Everyone was available and helpful to answer questions throughout the process.
  • C
    Carson J T
    Johnson City, TN
    Posted on July 22nd, 2024 07:38 PM
    Bill was the best, he helped us out every step of the way. Paige and I came into this process with a lot of questions and without a lot of homebuying experience. We learned a ton and had fun every step of the way.
    Reply from Bill Headrick III
    July 23rd, 2024 08:24 PM
    Thanks for the review Carson! It was my pleasure to assist you and I hope your new home is everything you have dreamed of and much more!
  • A
    Ashley H
    Posted on July 22nd, 2024 07:19 PM
    Luke is fantastic. Not only is he my go-to lender to help educate clients on different facets of the market, rates, and loan products, but he has the utmost patience with every single buyer I send his way. He has been instrumental in helping...
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    Reply from Owner
    July 25th, 2024 07:41 PM
    Thank you so much for the kind words!! It's always and honor helping you and your clients. Cyndi and I appreciate you and all the hard work you put in with every client.
  • A
    Ashley H
    Rowlett, TX
    Posted on July 22nd, 2024 07:17 PM
    Communication with Luke and Cyndi is always top notch. In a transaction that could have easily fallen apart, both were instrumental in keeping everything moving in a forward direction and creative thinking to ensure the buyers could close on...
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    Reply from Luke Hamlett
    July 25th, 2024 07:38 PM
    Thank you, Ashley! There's no way we could have done it without you! You did an amazing job negotiating the contract and all the repairs with Open Door. We all make an excellent team!!
  • S
    Sally H D
    Malakoff, TX
    Posted on July 22nd, 2024 12:06 PM
    April was the magic that was missing in the pursuit of our dream home. Once she joined our team the universe shifted and things started to fall into place. Her presence alone made us feel like we were in good hands. She was the constant advocate,...
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  • A
    Anthony D
    Malakoff, TX
    Posted on July 22nd, 2024 11:29 AM
    I loved the app. It made completing documents so easy!
  • Encompass
    C
    Craig M
    Flower Mound, TX
    Posted on July 21st, 2024 05:38 PM
    Good communication and good loan terms.
    Reply from Rick Oaks
    September 12th, 2024 04:12 PM
    Thank you and it was a pleasure to work with you!
  • P
    Paige L
    Johnson City, TN
    Posted on July 20th, 2024 02:35 PM
    Bill was super helpful in explaining all the steps of the process and was very prompt with all paperwork and communication.
    Reply from Bill Headrick
    July 23rd, 2024 08:24 PM
    I'm so glad to hear that you found our process helpful and efficient, Paige. It was my pleasure to guide you through each step and provide prompt communication. Your positive feedback means a lot to me and the entire team at Highlands Residential...
    read more
  • M
    Melissa S T
    Fort Worth, TX
    Posted on July 20th, 2024 12:06 PM
    From the beginning to the end Catherine was amazing to work with!
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.