Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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Easy to work and communication was great.
Reply from Rick Oaks
December 16th, 2024 05:30 PM
I'm glad to hear that your experience with Highlands Residential Mortgage, Ltd. was a positive one, Andrew. I strive to provide the best communication and service possible, so it's great to hear that this was reflected in your interactions...
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Rick was very helpful and available for all the random questions I had through the process. Very easy to talk to and very knowledgeable.
Reply from Rick Oaks
December 16th, 2024 05:31 PM
I'm glad to hear you found the process smooth, Christofer! Your questions were not random at all, rather they were insightful and I was happy to assist you. It's great to know my knowledge was valuable to you. Looking forward to possibly helping...
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April kept all parties informed and answered all the questions my clients had.
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Very happy!
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Best communication/ smooth process
Reply from Rick Oaks
December 16th, 2024 05:31 PM
Thank you for taking the time to share your experience, Phearak. I'm glad to hear that you found our communication effective and the process smooth. At Highlands Residential Mortgage, Ltd., we always strive to provide the best service to our...
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Kellie and Andy made sure all steps were timely and accurate. They were extremely informative and helpful. I’m happy I had them for advice and information. I had a wonderful experience. And at stressful times, Kellie made me feel at ease.
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Rick was always available to answer questions, offering clear explanations every step of the way. He’s very knowledgeable and approachable, which made us feel confident in our decision-making process. They provided us with the best rate, tailored...
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Reply from Rick Oaks
December 16th, 2024 05:32 PM
Hello Sandra,Thank you so much for your kind words and the perfect rating! I'm glad to hear that you felt confident throughout the decision-making process, as that's always our aim here at Highlands Residential Mortgage, Ltd. It's fantastic...
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Catherine was helpful, communicative, and flexible in meeting with us in ways that fit our schedules and for our needs. As first-time homebuyers, we had a lot of questions, and she was happy to help out
Reply from Catherine Closuit
June 4th, 2026 06:17 PM
I love working with first time home buyers. Thank you for trusting me :)
Excellent communication, fast answers to questions and overall a great experience
Communication was amazing and everything was able to be handled via electronic methods while I was on the go. That made it very smooth.
1091–1100 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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