Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
It was great in that we were treated well throughout the entire process. The road was not smooth but we were well informed at every level of the process. Thanks agaon
Treva & Wayne
for
Molly was very patient with walking two 91 year olds through the maze of documentation required and of guiding us strategically on rate. We were amazed after waiting so long for this opportunity.
for
Marlon Kelly
Professiona,l, knowledgeable, excellent communication and team!
for
Marlon Kelly
My home buying process began in January of 2024 and was very unsuccessful and discouraging. I met Marlon the summer of 2024. The rest is history. I’m a home owner and I could never feel more confident in any other loan officer except Mr. Kelly....
read more
for
Molly and the entire Highlands organization went above and beyond to ensure that this loan closed, and closed on time. Extremely creative in finding the right combinations of loan type, credit repair, down payment and interest rate buy down...
read more
for
I felt the communication was poor. Unless I asked a question or followed up myself I did not get an answer. The whole experience was frustrating.
Bill and his team are always reliable and offer great customer service and communication. I've recommended Bill for years and he always delivers.
Reply from Bill Headrick
February 16th, 2025 08:27 PM
Max, thank you so much for your kind words and continued support! It's always a pleasure working with you, and I'm thrilled to hear that our service has met your expectations over the years. Your recommendations mean the world to me and my...
read more
for
Marlon Kelly
Marlon is very helpful to me he gave me a lot of advice and what to do to lower down my DTI. Well experience, knowledgeable, he responded quick to all your questions and concern. I thought I couldn't get my house but we made it. I got my keys...
read more
for
Marlon Kelly
Marlon Kelly, is absolutely one of the best loan officers in dfw and surrounding areas… I would definitely refer home to friends and family…
for
It's ways a seamless experience working with Luke and his support team.
Reply from Luke Hamlett
October 10th, 2024 12:45 AM
Thank you so much, be we couldn't do it without you!! We all make a great team, and we are honored you always trust us with your clients. Thank you!!
1081–1090 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
