Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Excellent communication and explanations
Reply from Molly Acosta
July 30th, 2026 01:11 PM
Kelly, I'm thankful for your kind words about my communication and explanations. It's important to me that you feel informed throughout the process. If there's anything more you need, please let me know.
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Luke was so helpful in working quickly and explaining everything to us as first time homeowners! I never felt like a burden or inconveneince even though I had plenty of questions. He also gave us great advice!
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Reply from Luke Hamlett
July 29th, 2026 01:50 PM
I'm pleased to hear that my assistance was helpful to you, Brooke, especially as first-time homeowners. It's important to me that you felt comfortable asking questions and found the advice valuable. If there's anything else you need, please...
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I appreciate how accessible Luke was, and how he kept in touch with me as the buyers' agent throughout the entire process. Thank you, Luke!
Reply from Luke Hamlett
July 29th, 2026 04:13 PM
I'm thankful for your kind words, Stacey. It's important to me to stay accessible and maintain good communication throughout the process. If there's anything else you need, please feel free to reach out.
tracee, you were great at communicating and taking my calls and other realtors calls promptly. Thank you so much.
Reply from Tracy Chairez
July 28th, 2026 05:40 PM
Charisse, I'm thankful for your kind words. It's great to hear that my communication and responsiveness met your needs. If you have any more questions or need assistance, feel free to reach out.
Tracy was very accommodating and answered all of frivolous questions with a smile (could hear it in her responses).
Reply from Tracy Chairez
July 28th, 2026 04:11 PM
Lorenzo, I'm happy to know that you felt accommodated and that I could answer your questions in a way that made you feel at ease. Your feedback is appreciated, and I'm here if you have any more questions.
Easy process, great communication and collaboration! Thanks for all your help
Reply from Lauren Stamper | The Tish Ashley Te...
July 27th, 2026 01:53 PM
Adam, I appreciate your kind words about the easy process and great communication. I'm happy to have been able to assist you and collaborate effectively. Thank you for sharing your experience!
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April is amazing at her job and what she does!
Reply from April Myrick
July 27th, 2026 03:21 PM
Madelyn, I appreciate your kind words about my work. I'm glad to know you had a positive experience. If there's anything else you need, feel free to reach out.
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April Myrick truly helped us with every step and part of our homebuying journey! She was consistently available to discuss questions, and helped us understand so much as first time homebuyers! We are so incredibly grateful to have her recommended...
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Reply from April Myrick
July 27th, 2026 02:56 PM
Katherinne, I'm pleased to know that I could assist you throughout your homebuying journey and that my availability was helpful for you as first-time buyers. Your gratitude means a lot to me, and I'm glad I could be part of making this milestone...
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Lauren and Emily were available to answer all my questions quickly. And as a first time homebuyer, I had lots of questions!
Reply from Lauren Stamper | The Tish Ashley Te...
July 24th, 2026 05:03 PM
Dana, I'm grateful that you found both Emily and me available to answer all your questions swiftly. As a first-time homebuyer, having lots of questions is natural, and I'm happy we could assist you throughout the process. Thank you for sharing...
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Lauren was always accesible and able to answer any questions we had!
Reply from Lauren Stamper | The Tish Ashley Te...
July 24th, 2026 01:30 PM
Morgan, I'm pleased to hear that I was able to be accessible and answer all your questions. Thank you for sharing your positive experience with me.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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