Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
What made our experience great was,Communication,professionalism ,and efficiency . It was a great experience overall.
Reply from Lauren Stamper | The Tish Ashley Te...
November 17th, 2024 04:26 PM
I'm thrilled to hear that you had a great experience with us, Akossiwa! Our team at Highlands Residential Mortgage, Ltd. always strives to provide efficient, professional service with clear communication. Your feedback is much appreciated and...
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Kristen is wonderful! She's helped me close a few deals, and she's always on top of things. She's responsive and makes the whole process smooth. I'd definitely recommend her to anyone looking for a great loan officer.
Reply from Owner
November 25th, 2024 03:31 PM
Katrina, its been a pleasure working with you again and can't wait to meet you on the course :)
Lending was ready and closed on time.
Reply from Kristen Walther
May 13th, 2025 03:48 PM
I'm glad to hear that the lending process was efficient. Its always a pleasure working with you and your clients. Hope we have a busy summer :)
Kristen is the Best!!
Reply from Kristen Walther-Merkins
May 13th, 2025 03:49 PM
Tamy, I adore you! If you ever need anything please don't hesitate to reach out.
Kristen Walther has received a review with 5 star rating from Waldemar B
Reply from Owner
November 8th, 2024 10:30 PM
Waldo, I am so glad that we were able to work together and close on your new home. If you ever have any questions, please don't hesitate to ask. I'll always be here.
Kristen walked us through the process patiently and she and her team were very responsive to emails
Reply from Kristen Walther
November 25th, 2024 03:36 PM
Waldo, thank you for allowing me to do your mortgage. I do hope that we can work together in the future.
This team is amazing! So knowledgable and someone was always available to answer questions. The app was awesome too! Good job!
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Sam kept us informed every step of the way!! There were no hiccups and we closed in record time. In my lifetime of buying homes, this was the easiest and most rewarding experience!!
Reply from Sam Brock
November 5th, 2024 05:36 PM
I'm so glad you feel that way, Diana! It was a pleasure working with you and Claud. CONGRATS on the new home, thanks for the kind words, and enjoy the rest of the year!
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A quick close with no issues. Molly and her team were "on it" from beginning all the way to closine.
David explained every step of the process, and answered questions whenever we had them. He was very approachable and patient. He helped create a smooth process for us first time buyers
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you for the feedback! I'm so grateful I could help guide you through the process and answer all your questions. I'm glad to hear that you had a smooth experience as first-time buyers.
1021–1030 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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