Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kelsey and the entire the team are responsive, professional, and informative. as a first time homebuyer I felt that I was in great hands!
Reply from Kelsey Acosta
November 22nd, 2024 01:28 PM
Hi Wesley, Thanks so much for the 5-star review! I'm thrilled to hear that you had a positive experience with me and the rest of our team at Highlands Residential Mortgage, Ltd. It's always our goal to make the home buying process as smooth...
read more
for
Marlon Kelly
I was going through this experience for a while, but what made my experience great were Marlon and Nini. These two are awesome. They were available to answer my questions whenever I needed them. They gave me reassurance and also helped me through...
read more
Reply from Marlon Kelly
November 22nd, 2024 11:20 AM
Shamika, I'm thrilled to hear about your positive experience with us at Highlands Residential Mortgage, Ltd. Your words truly warmed my heart - Nini and I were more than happy to assist you throughout this journey. We understand that it can...
read more
Lauren Stamper is an absolute pleasure to work with! Her transparency and clear communication made the lending process seamless and stress-free. She kept me informed every step of the way and always made sure I felt confident in my decisions....
read more
Everything was smooth and efficient
Reply from Lauren Stamper | The Tish Ashley Te...
November 21st, 2024 07:28 PM
Thank you, Edwin, for your review and the positive rating. I'm glad to hear that your experience with The Tish Ashley Team at Highlands Residential Mortgage, Ltd. was smooth and efficient. We strive to provide the highest level of service to...
read more
for
Thank you Molly is the best!
Reply from Molly Acosta
November 21st, 2024 02:20 AM
I'm thrilled to hear you had such a positive experience, Ronda! Your feedback means the world to me and the team here at Highlands Residential Mortgage, Ltd. We strive to be the best in our field and your 5-star review is a testament to that....
read more
Your knowledge of what things we needed to address, your honesty to us and your quick response to any time we called or text, or email with a question or concerns. You have a wonderful team & staff.
Reply from Lauren Stamper | The Tish Ashley Te...
November 20th, 2024 01:33 PM
Thank you so much for the glowing review, Arthur! I am thrilled to hear that you appreciated our honesty, quick responses, and knowledge. Here at The Tish Ashley Team on behalf of Highlands Residential Mortgage, Ltd., we always strive to provide...
read more
for
Great transaction and easy to use. Kept me informed and up to date during the entire process.
Reply from Molly Acosta
November 19th, 2024 09:42 PM
I'm so glad to hear that you found the transaction easy and stayed well-informed throughout the process, David. Your satisfaction is my top priority and I'm thrilled that you had a positive experience with Highlands Residential Mortgage, Ltd....
read more
This was absolutely the easiest loan process we've ever gone through. Catherine stayed in contact with us every step of the way, and the website made it easy to upload documents and review and sign everything.
for
April goes above and beyond to find my clients the right loan product just for them. Her communication is punctual and consistant. She is my number one loan officer and I can count on her to give the same stellar customer service to my clients...
read more
Reply from April Myrick
November 16th, 2024 02:58 PM
Thank you Carrie! I always enjoy working with you and so appreciate your trust in me to take care of your home buyers.
Smooth process.
Reply from Lauren Stamper | The Tish Ashley Te...
November 18th, 2024 11:24 AM
Thank you for taking the time to provide your feedback, David. I'm delighted to hear your process was smooth with us at Highlands Residential Mortgage, Ltd. Your positive experience is always our goal. If you need any further assistance, feel...
read more
1011–1020 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
