Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Susie and her team were amazing. From the preparation prior to applying for a loan, to working with the real estate agents, to ensuring that we were informed and in lockstep at every step of the way. We didn't even tell Susie that we were thinking...
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Reply from Susie Carlton | Loan Originator | E...
February 18th, 2026 02:01 PM
Ted, thank you so much for taking the time and giving us this great review! I'm so glad to hear that the process was smooth and efficient for you and Alex. It was a pleasure working with you and I'm so excited that you have a home to come to...
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Susie was very helpful and knowledgeable concerning the financing of our loan. Mona was a gem in helping me send my documents online. Very pleasant, very helpful. You all made the process a very pleasant experience. My husband and I appreciate...
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Reply from Susie Carlton | Loan Originator | E...
February 17th, 2026 02:59 PM
Don, thank you for the wonderful review! I'm really pleased to hear that you found the process of securing your loan to be a pleasant experience!. It was great working with you both, and I'm very thankful for Mona, who is so wonderful at assisting....
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Timely and thorough!
Reply from Susie Carlton | Loan Originator | E...
February 16th, 2026 06:50 PM
I appreciate your feedback! It's great to know the process went smoothly for you. It was a pleasure working with you and Ted and Alex on their home purchase.
Susie and her team were truly amazing! From the beginning to the end everything was smooth and seamless.
Reply from Susie Carlton | Loan Originator | E...
February 11th, 2026 03:59 PM
Thank you very much for sharing your experience, Sasha. I'm pleased to hear that you felt everything went smoothly and seamlessly for you throughout the process. It was a pleasure working with you and I loved meeting you at the closing! If...
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Susie Carlton at Element Home Loans is one of the most professional, thoughtful and creative loan originators that I have had the pleasureto work with. You are in good hands with her no matter what kind of loan transaction needed. I high recommend...
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Reply from Susie Carlton | Loan Originator | E...
February 6th, 2026 08:25 PM
Alexander, I appreciate your generous compliments and strong recommendation. You are a true professional and I love working with you and your clients! It's gratifying to know that my approach has made a positive impact on your experience. My...
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Orlando
Orlando has received a review with 5 star rating from Alexander Y
Throughout the process we were kept informed of all stages.
Reply from Susie Carlton | Loan Originator | E...
January 26th, 2026 02:07 PM
Don, thank you for the wonderful review! Keeping clients updated is important to me, as I know this process is not always easy. You and Sherry were wonderful to work with. Thank you for entrusting Element Home Loans with your needs. I loved...
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Always a great experience working with Susie. Thank you for all of your help!
Reply from Susie Carlton | Loan Originator | E...
January 20th, 2026 08:11 PM
I appreciate your wonderful feedback, Nate! I'm so happy that you had a positive experience! Thank you for your continued trust in me and Element Home Loans. If there's anything more I can do for you, please don't hesitate to reach out. Enjoy...
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Susie is hands down my favorite lender who always delivers exceptional customer service and experience!
Reply from Susie Carlton | Loan Originator | E...
January 20th, 2026 01:44 PM
David, I'm grateful for your kind words and support! It’s wonderful to know you value the service I strive to provide. Thank you for taking the time to share your experience and for choosing me as your lender. I can't thank you enough!
Was very good at explaining everthing and getting back with us promptly.
Reply from Nicole Johnson
January 7th, 2026 05:43 PM
John, thank you so much for the review. It was a pleasure assisting you with your home purchase. I hope you enjoy the new area!
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About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.