Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
As a first time homebuyer, I had a lot of fear and even more questions. I quickly felt that I could trust the entire team at NFM to guide me through the process. The communication and response time were unreal. I will be a lifelong client.
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Reply from Susie Carlton | Loan Originator | E...
September 12th, 2023 12:50 PM
Meredith, thank you so much for your wonderful review! You were such a pleasure to work with and I am so excited that you found a wonderful first home! I look forward to assisting you and anyone you know with future financing! It was so nice...
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Susie is such a nice person. She is truly happy for her customer when she is able to secure funding, and always a pleasure to hear from (even when she working through issues). She makes the process easy, and I never felt like I was bothering...
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Reply from Susie Carlton | Loan Originator | E...
September 7th, 2023 12:58 PM
Steve, thank you for this wonderful review! I love that you and Kelly are loyal and wonderful clients. It is always a pleasure working with you both! Thank you so much for allowing us to assist you with your financing! I wish you and your family...
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They were kind and informative through the entire process and provided great assistance.
Reply from Susie Carlton | Loan Originator | E...
August 29th, 2023 12:53 PM
Thank you so much for the great review Lori! It was such a pleasure getting to know you and assisting you with your financing. I feel like I have a new friend! I wish you many happy years in your beautiful new home!
We have worked with Nicole and the team before, however this time around Nicole's team had the help of some new faces with Mona and Susie stepping up to assist. Everyone was friendly, timely with communication, and did their best to help us...
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Reply from Nicole Johnson
July 26th, 2023 02:21 PM
Joseph, it is a HUGE honor to work with clients multiple times. Thank you for the opportunity and for the recognition of my amazing team. I am blessed to work for an amazing company and to have wonderful clients like you!
I enjoyed working with Nicole and her team, everyone called or reponsded to each and every email, or concern, they were prompt and quite through, Mona was especially helpful and helped me keep my sanity throughout the process. Susie started...
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Reply from Nicole Johnson
July 10th, 2023 06:20 PM
Kim, thank you so much for taking the time for this review. I am so blessed and grateful to have a wonderful team to assist my clients in my absence. I appreciate you mentioning Susie and Mona as well. I am so lucky to work with them and to...
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Nicole, Mona and Jade were on top of everything and made this experience as pleasant as possible. I would definitely recommend for anyone.
Reply from Nicole Johnson
June 25th, 2024 03:21 PM
Thank you for your fantastic review, Lucca! Your feedback makes us thrilled to hear that Nicole, Mona, and Jade from Element Home Loans have made your experience pleasant and satisfying. Your willingness to recommend us means a lot. We are...
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everything was top notch… filling and signing forms was easy and well explained, uploading needing documentations was effortless, communications and expectations were clear and set from the beginning. The patience and time taken with me and...
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Reply from Nicole Johnson
July 5th, 2023 01:25 PM
Jason, I am so grateful everything worked out for you. You deserve many happy years in your home!
Excellent service and very responsive.
Reply from Susie Carlton
June 28th, 2023 08:59 PM
Rita, thank you so much for taking the time to do this and for the wonderful review! You were a true pleasure to work with and I appreciate your business. Please keep us in mind if you know of anyone else looking to finance a home! Thanks so...
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for the most part great. I was a bit put off by the explanation about budgets. My wife and I had that conversation prior to looking for a condo. Felt a little condescending, albeit the reason was for a good purpose.
Reply from Nicole Johnson
June 20th, 2023 06:18 PM
Robert, my sincere apologies that our conversation was perceived as condescending. That was certainly not my intent. I am grateful the rest of the transaction went well and certainly appreciate the opportunity to serve you and Maria once again...
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Susie and her team were amazing. Made it so easy. Answered all my questions and kept me up to date throughout the entire process. I was treated like family instead of a client. Just the best experience you can have!
Reply from Susie Carlton
June 5th, 2023 05:25 PM
Kevin, thank you so much for the wonderful review!!! You were so special to work with on your home financing. Always so upbeat and got us things quickly! I will always think of you like family! Enjoy your beautiful home!
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About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.