
Orlando, FL
Orlando, FL

Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nicole was great and very knowledgeable. She always thoroughly explained everything to me and made the process pretty simple.
Reply from Nicole Johnson
June 20th, 2023 07:17 PM
Matthew, thank you again for the opportunity to serve you. I love assisting our Hometown Hero clients. Thank you for all you did during the pandemic to serve the public.
It was an excellent experience.
Susie is absolutely awesome!! This truly could not have happened without her expertise and assistance!
Reply from Susie Carlton
May 26th, 2023 12:57 PM
Casey, thank you for the amazing review! You were really a rockstar client and made my job so easy! It was sucha pleasure working with you! Thank you so much, and enjoy your new home!
Susie was the most helpful team member.
Reply from Susie Carlton
May 18th, 2023 04:37 PM
Thank you so much for taking the time to do a survey. I'm sorry we missed getting a 5 star rating from you and am sorry if we disappointed you in any way. I really enjoyed working with you and meeting you at your closing! I hope you enjoy many...
read more
Nicole always answered my questions no matter how silly and responded quickly even on the weekend. She's was amazing!
Reply from Nicole Johnson
May 13th, 2023 07:45 PM
Kia, it was an absolute pleasure working with you. You are the best person and client. I hope you have many happy years in your home!!
Susie Carlton was amazing with communication.
Reply from Susie Carlton
May 8th, 2023 06:38 PM
Thank you so much for the great review Lyndsey! I appreciate you taking the time and I look forward to one day meeting you and Scott!! Hope you love your new home!
Nicole is the best in the business. She’s always on top of every aspect of the transaction. She is responsive, creative, and always willing to look at all the options. Her team is just as magnificent. Thank you Nicole, Mona, and Jade for all...
read more
Reply from Nicole Johnson
May 8th, 2023 07:17 PM
Rob, this is a huge compliment coming from the best Realtor in Central Florida. It was an honor to serve you on your personal transaction. I hope you and your family have many happy years in your home.
You all are great, but the underwriting process is exhausting. I wish it were not so tedious.
Reply from Susie Carlton
May 5th, 2023 09:07 PM
Thank you Michelle for the great rating and for your honesty! Yes, underwriting is very tedious and has gotten more document intensive over the years with certain situations. I appreciate your patience throughout the process. I hope this is...
read more
Very knowledgeable and friendly, very fast responses, kept us up to date throughout the entire process. Susie and her team are amazing!
Reply from Susie Carlton
May 3rd, 2023 01:04 PM
Thank you so much Scott for the great review of me and my wonderful team! I really enjoyed working with you and Lyndsey on your home financing! Your home looks lovely and I wish you both a lot of happiness in your new FL home!! Know that I'm...
read more
Appreciate the professionalism and reminders for call to action
Reply from Susie Carlton
May 2nd, 2023 12:38 PM
Thank you so much for the wonderful review Atul! It was a pleasure assisting you with your investment purchase. Your Agents Angelica and Lenise were very instrumental in helping get all of the documents needed, so it was deinitely a team effort!...
read more
201–210 of 867
About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.