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Orlando, FL

Orlando, FL
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Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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9 AM to 5 PM
Sat
closed
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closed
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5 Star
98%
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1%
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Reviews from Web
  • D
    David M R
    Oviedo, FL
    Posted on February 2nd, 2024 01:52 PM
    Susie, like the entire team, was great. In constant communication with us about our mortgage application, documents needed, the status of underwriting etc. As we got closer to closing Susie called to talk about locking our interest rate and...
    read more
    Reply from Susie Carlton | Loan Originator | E...
    February 2nd, 2024 06:08 PM
    David, what a wonderful review! Thank you for taking the time to write this, knowing how busy you are. It was such a pleasure working with you. I wish you, Noreen, and your family many happy years and memories to be made in your new home! Know...
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  • N
    Noreen T R
    Oviedo, FL
    Posted on February 1st, 2024 02:22 PM
    The whole team was fantastic! The communication throughout the entire process was great and if we did have any questions there was always an immediate response. The whole process was so easy with this team
    Reply from Susie Carlton | Loan Originator | E...
    February 1st, 2024 02:44 PM
    Thank you so much for the wonderful review of my team! It was such a pleasure assisting you and David with the financing of your Central FL home! Wishing you and your family many happy years in your home! Would love to work with more people...
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  • C
    Cathleen J
    Orlando, FL
    Posted on December 24th, 2023 12:30 PM
    I had a really great experience. Everyone was extremely kind and helpful throughout this whole process.
    Reply from Susie Carlton | Loan Originator | E...
    December 26th, 2023 02:27 PM
    Cathleen, it was such a pleasure assisting you and Francisco! l hope you're enjoying the holidays in your beautiful new home! Thank you so much for the wonderful review and please keep us in mind if you know of anyone else looking to finance...
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  • J
    Jeanette L K
    Saint Petersburg, FL
    Posted on December 21st, 2023 03:14 PM
    Nicole & Mona made this tense time very simple and manageable. They are both a great asset. Answered all questions, kept in touch through out the process. Always had facts & insight that was very helpful.
    Reply from Nicole Johnson
    December 21st, 2023 04:42 PM
    Jeanie, thank you so much for taking the time to write this amazing review. You were amazing to work with. I wish I had a dozen more clients like you! Enjoy your home and happy holidays.
  • E
    Elizabeth E
    Orlando, FL
    Posted on December 12th, 2023 04:49 PM
    Susie made this experience so much easier than I expected it to be, she was always easy to get ahold Of and her communication was very good. Enjoyed working with her and will recommend her to others!
    Reply from Susie Carlton | Loan Originator | E...
    December 12th, 2023 04:59 PM
    Lizzie, you were a true pleasure to work with! I appreciate your great review and will so look forward to anyone you recommend to me! I wish you many happy years in your new home! It was so great meeting you at the closing. Good luck with the...
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  • A
    Andrew R
    Orlando, FL
    Posted on December 12th, 2023 01:37 PM
    I felt like I was in great hands and had an amazing team in my corner.
    Reply from Susie Carlton | Loan Originator | E...
    December 12th, 2023 01:45 PM
    Thank you so much, Andrew! It was so wonderful working with you and Ryan and I'm so excited for what your future holds in your beautiful new home! I can't wait to see pictures of the work you plan to do! Wishing you both many happy years there....
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  • M
    Mario A O
    Orlando, FL
    Posted on November 12th, 2023 02:18 PM
    Susie was great and was available for answering every question I had. It was a pleasure working with her.
    Reply from Susie Carlton | Loan Originator | E...
    November 13th, 2023 02:07 PM
    Thank you for the wonderful review, Mario! It was such a pleasure working with you and I hope you enjoy many happy years in your new home!
  • C
    Christy L C
    Panama City Beach, FL
    Posted on November 11th, 2023 06:58 PM
    communication was suburb. everyone involved from, susie, mona and many others had superior expertise, compassion and a heartfelt feeling that i was their only customer. the team made the process easy for someone who lacks computer expertise....
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    Reply from Susie Carlton | Loan Originator | E...
    November 13th, 2023 02:08 PM
    Thank you for the wonderful review, Christy! It was such a pleasure assisting you and Lynne with the financing of your beautiful new FL home! I hope you make many wonderful memories there. Thanks so much for your business!
  • C
    Christopher W
    Winter Garden, FL
    Posted on November 2nd, 2023 04:39 PM
    Incredible service from Nicole and the team. She was extremely informative, patient and helpful. Making a normally stressful and complex situation comfortable and easy to complete. I could not have asked for a better experience.
    Reply from Nicole Johnson
    November 2nd, 2023 04:50 PM
    Chris, thank you so much for the kind review!! It was an absolute pleasure working with you on your home purchase. I hope you have many happy years in your beautiful new home.
  • A
    Austin H
    Astatula, FL
    Posted on September 25th, 2023 01:12 PM
    Susie and her team were a pleasure to do business with. They were prompt, informative and always accessible for any questions or concerns. Considering how stressful a home purchase/refinance can be, they made the experience as smooth as possible....
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    Reply from Susie Carlton | Loan Originator | E...
    September 25th, 2023 01:41 PM
    Austin, thank you so much for the wonderful review! It was such a pleasure working with you and Taylor on your home purchase. You were always prompt at getting us what we needed to make this as smooth as possible! We wish you many happy years...
    read more
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    About
    Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.” Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages

    Year Started

    1998

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.