

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ryan was great at communicating and appreciated his knowledge and expertise. The only small issue I had was some late changes to the cost of 3rd party fees that was somewhat significant changing the loan cost by a little over $1k.
Reply from Ryan Bird - Northpoine Bank
September 29th, 2025 01:41 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Timely response as we worked though the process and we closed as planned.
Reply from Matt Howard - Northpointe Bank
September 25th, 2025 03:08 PM
Thank you, Stephen, I appreciate the review. If there's anything further, I can assist you with, feel free to reach out. Thank you for choosing Northpointe Bank
Great experience
Reply from Jim Koops
September 27th, 2025 12:50 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
no comment
Reply from Jim Koops
September 26th, 2025 01:49 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Excellent service, always looking to help me with the best deals.
Reply from Jim Koops
September 26th, 2025 01:27 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
great experience!
Reply from Jim Koops
September 26th, 2025 01:04 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had an excellent experience working with Ian. He was always responsive even during late nights and provided detailed information every step of the way. His guidance made the process smooth and helped me close on my home right on time. I truly...
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Great experience
Reply from Matt Howard
September 25th, 2025 03:09 PM
Please working with you congrats on the new home. - Matt Howard Northpointe Bank
We were recommended to reach out to Brett by friends of ours and had a fantastic experience working with him. He was very responsive and it was very helpful to check in about how the interest rates were doing over the course of several months...
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Reply from Brett Foster
September 25th, 2025 05:59 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Made the process easy and clear from the outset. Made the decision to move forward easier (appreciated the transparency and explanations).
Reply from Jim Koops
September 24th, 2025 08:06 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
911–920 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender