Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
no thank you
Reply from Ryan Bird
October 23rd, 2025 03:20 PM
I really appreciate the feedback and am looking forward to working with you again.
Experience was smooth and Ian is great to work with.
Reply from Ian McLellan
October 23rd, 2025 02:18 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Already answered
Reply from Ryan Bird
October 23rd, 2025 05:05 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ian was very easy to work with and the process was very smooth and easy
Reply from Ian McLellan
October 23rd, 2025 12:20 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Good communication
Reply from Ryan Bird
October 23rd, 2025 07:44 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Great interest rate/low fees, quick and friendly responses to questions, and was kept informed through the whole process
Reply from Jim Koops
October 22nd, 2025 02:38 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Straight forward and clear refinancing process.
Reply from Jim Koops
October 22nd, 2025 01:29 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan was very attentive and easy to get a hold of
Reply from Ryan Bird
October 22nd, 2025 09:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Matt was very responsive from the beginning and helpful/informative throughout our process. He stayed in touch with us for 2 years about different rates and how the market has been changing. He knew what we needed in order to move on refinancing...
read more
Reply from Matt Howard
October 21st, 2025 07:14 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Applying for a mortgage these days is not easy with all of the documentation that is required to prove that you are not a scammer or money launderer. Ian made the process fast and easy. He was responsive to questions, and he sent reminders...
read more
841–850 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender