Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jason did a great job as my loan officer. Was very quick and responsive to any questions I had.
Reply from Jason Smith
November 27th, 2025 12:53 AM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan was proactive throughout the entire process. Communications were quick and efficien. Ryan understood my goals and was able to get me a great rate. This was my 2nd refinance working with Ryan.
Reply from Ryan Bird
November 26th, 2025 06:19 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
good communications
Reply from Ryan Bird
November 26th, 2025 05:59 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Straight on point, best rates and service. No games.
Reply from Brett Foster - Northpointe Bank
November 19th, 2025 05:04 PM
It's great to know that you appreciated the straightforward process, competitive rates, and service. Ensuring a smooth and transparent experience is always my goal. Thank you for trusting me with your refinancing needs at Northpointe Bank.
Great team, always there to provide update
Web portal can be better to track all stages will save lot of manual commication
Reply from Jim Koops
November 26th, 2025 04:05 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Quick process
Reply from Jason Smith - Northpointe Bank
November 19th, 2025 02:49 PM
I'm pleased to hear that the process went quickly for you, James. Ensuring a smooth and efficient refinance experience is a priority for me at Northpointe Bank. If you have any additional feedback or need assistance in the future, feel free...
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Great experience overall and the best rate on the market
Reply from Ian McLellan
November 26th, 2025 02:41 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Smooth and efficient process
Reply from Ryan Bird
November 26th, 2025 08:00 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Ian and Northpointe were amazing to work with. From start to finish, Ian was professional, responsive, and extremely knowledgeable. He walked me through every step of the process, answered all my questions clearly, and made sure I felt comfortable...
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everything was great from quotes to closing
Reply from Ryan Bird
November 24th, 2025 03:01 PM
I really appreciate the feedback and am looking forward to working with you again.
711–720 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender