

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Working with Northpointe is super smooth. We did everything online. The loan advisor Matt Howard is very professional and responsive. Replied all emails promptly and precisely. To be honest, I was worrying about this kind of online mortgage/refinancing...
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I didn't enjoy my brief attempt to work with Northpointe, Jason Smith specifically. During the initial phone conversation he seemed to have a bit of attitude, but I decided to overlook that fact in order to get a good deal. He took my info...
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Reply from Owner
March 28th, 2019 12:00 AM
I'm sorry to hear that you believe my service to be lower than the 5 star service I give to all my clients, I'd love a chance to gather feedback from you. Please call me at ************
Ian is simply outstanding. I had been working with another lender and was not feeling very comfortable at all, so I decided to do some research online and found good reviews for Northpointe Bank. The reviews were absolutely on the mark, and...
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Jason came out of the gate with a rate that noone could even get close to - and I had been working with 3 different companies, and had planned to let them fight it out for my business. However, once we began working with Jason and NorthPointe,...
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Brett was recommended to us by a friend and we are glad we found him! He was extremely attentive and answered questions/emails almost immediately, and was able to thoroughly explain each step of this complicated process in terms we could understand....
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Jason was an absolute rockstar during this process - whether it was finding the right re-financing right, navigating all the different loan options, and just dealing with all the paperwork, Jason was available around the clock to answer my...
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AWESOME GUY THAT ASSISTED ME WITH MY HOME PURCHASE. I KNEW WHERE I STOOD EVERY STEP OF THE WAY DURING THE PROCESS. I TOLD HIM I WANTD TO CLOSE QUICKLY AND EVEN WITH THE HOLIDAYS, I WAS ABLE TO CLOSE AHEAD OF SCHEDULE.
Brett Foster was a godsend. After having been denied a refinance by the bank we had both our mortgage and HELOC with for over 20 years, and having FICO scores above 800, Brett got our refinance loan processed and approved within 12 calendar...
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My agent referred me one lender which I didn’t choose to go with and I found north pointe online. Ian follow up with me very quick and always response to my questions in minutes, even over weekend. He helped me a lot in the process of loan...
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Jim was quick to find the right loan and terms for us. And, most of all closed in less than 30 days. Great job. The online system was easy to use once we learned how to submit multiple PDFs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender