

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ian was extremely helpful throughout the process. He was always available for questions, never pressured me, provided me with clear explanations of the process and best of all got me a great loan.
Normally I wouldn’t take the time to write a review, but Matt and his team were excellent to work with. I was slightly pressed on time to close and his team was ready a week early. Throughout the process, they would provide regular reminders...
read more
I switched lenders late in the game and I needed a loan processed quickly. Ian assured me he and Northpointe could get it done and they got it done even earlier than expected. Ian was great to work with. He was very responsive and answered...
read more
Really could not have asked for better service. I was working with 2 mortgage companies/loan officers and Ian really stood out. Extremely knowledgeable, kind, and honest.
Northpointe and Jim Koops in particular were incredibly easy to work with. Through both a refinance and now a home purchase the process has been as clear and simple as could be. In both instances Jim delivered reasonable quotes in a very timely...
read more
This is my 4th or 5th time that I've worked with Ian, either new home purchase or mortgage refinance, and as always, I had an excellent experience. He was quick to answer any questions or concerns, kept me updated throughout the process, and...
read more
This is my second time working with Ian after previously doing a refinance with him. This time Ian helped us secure a new home loan for a new construction home. With the volatility of the interest rates at the time, Ian ensured that we locked...
read more
I can't recommend Ian enough. The level of service he provided to us was second to none, not just for our mortgage process, but for any service I've used. He was extremely helpful answering so many questions, which was great because this was...
read more
Ian helped me navigate getting my home purchase and made it as painless as possible. Appreciate his patience in guiding me through each step. Would recommend him to any first-time home buyers.
I'm so glad I came across Northpointe and especially Ian. He is very professional and knowledgeable, kept me informed at every step. Fees for services were better than reasonable and did not change along the process. No unpleasant surprises,...
read more
1941–1950 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender