Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Matt has helped me a lot to close the loan in a week.
Reply from Matt Howard - Northpointe Bank
March 1st, 2025 04:02 AM
Hi Sharath, Thank you so much for your kind words and for taking the time to leave this review. It was a pleasure assisting you with your loan process, and I'm thrilled that we could get everything wrapped up within your desired timeframe....
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Documents requested that had already been supplied early in process; lack of discussion when providing initial quote; impersonal texts on home shopping; requirement for 1 yr prepaid insurance - even my insurance company called and said that...
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Ryan went above and beyond to help with financing. He was extremely responsive and knowledgeable.
Thanks,
Greg
Matt was wonderful from the first day I spoke to him. He was very helpful and responsive anytime I needed anything. This was a great experience!
Reply from Matt Howard - Northpointe Bank
March 1st, 2025 04:02 AM
Thank you so much, Jennifer! It was a pleasure working with you throughout the refinancing process. I'm thrilled to hear that you had a great experience. If you ever have any more questions or need assistance in the future, please don't hesitate...
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Overall a great process. Mr. Koops and the loan coordinators (Ms. Stewart and Ms. Jackson) were on top of things and ensured an early closing.There were a few thing that could have made things a bit smoother. Sometimes, questions took a while...
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Reply from Jim Koops
June 25th, 2024 07:44 PM
Thank you so much for the kind and candid comments. It was a pleasure working with you and congrats on the beautiful new home!
Overall a great process. Mr. Koops and the loan coordinators (Ms. Stewart and Ms. Jackson) were on top of things and ensured an early closing (of four weeks, from originally scheduled five weeks). The rates offered were great (0.375% less than...
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Jason is really good and has very well explained each step and helped though closing in smooth manner
Reply from Jason Smith
June 12th, 2024 03:46 PM
Thank you Sushil, happy to be of assistance!
all good, quick and easy
Tim answered all the questions I had (and I had a lot) and was friendly and helpful every step of the way. I felt confident that I was getting a great loan. I'd happily work with him again in the future. Thanks Tim!
Very responsive at all times and was on top of things
Reply from Brett Foster
June 12th, 2024 01:12 PM
Thank you! Best of luck!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender