Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good communication!
Reply from Jason Smith
August 12th, 2024 07:51 PM
Thank you Kathryn, glad to be of service
Good customer service and good rates.
Reply from Matt Howard
September 17th, 2024 03:36 AM
Thank you for the review and helping to ensure an efficient
process. – Matt Howard
Jason was excellent to work with. He was recommend by my prior mortgage agent, Ian Murdock, who was not able to work with me in my new location. I’d recommend Jason to anyone I know. Excellent communication, friendly and pleasant to work with,...
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Reply from Jason Smith
August 12th, 2024 07:51 PM
Glad i was able to help Will, congratulations on the new home
Jason and his team were fantastic to work with! They provided timely updates and made the process stress free. Thank you!
Reply from Jason Smith
August 12th, 2024 07:51 PM
Thank you Caitlin
Seamless, online, I don’t like filling these out.
Great communication throughout the process, generally a good user experience in uploading documents
such an easy experience, liked the online platform and level of documentation wasn't too crazy
Reply from Brett Foster
August 12th, 2024 02:21 PM
Thank you for the kind words! Best of luck and please let me know if you need anything down the road.
Great experience
Leigh-Anne would not return phone calls. I called and left voicemails maybe ten times and only talked to her twice. The two times I did speak directly with her was for documentation she needed not for the concerns I initially reached out for....
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Ian was fantastic and very responsive to what seemed like thousands of questions we had. He answered every one promptly, clearly and professionally. He guided us through every step of the process and even went above and beyond to help us out...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender