Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Closing had to be rescheduled and interest rate lock needed to be extended due to issues with the title company that easily could have been resolved.Loan officer was somewhat abrasive in communicating requirements related to insurance and escrow...
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Reply from Brett Foster
November 4th, 2024 04:34 PM
Christopher, Thank you for taking the time to leave a review; your feedback is important to me. I pride myself on providing top-notch service and am disappointed to learn that we missed the mark with the solutions we provided. I appreciate...
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Easy process and good communication with loan officer .
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 08:46 PM
Hi Reed, Thanks for taking the time to leave a review! I'm glad to hear you found the refinance process easy and that communication with me went smoothly. It's always my goal to make sure everything is straightforward and clear for my clients....
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Smooth from start to finish
Matt was great to work with and responsive .
Reply from Matt Howard - Northpointe Bank
January 14th, 2025 05:37 PM
Thank you for taking the time to leave the review. Great timing getting everything completed.
Quick response, closed on time, clarity in what to expect and in numbers,
Reply from Jason Smith
January 27th, 2025 02:55 PM
Glad to hear you had the 5 star experience we strive to supply!
Ian was very helpful and the closing process went smoothly
This whole process was mostly a smooth experience and Tim Tusing was very receptive and fast to respond on email/phone communications which helped us ultimately to close faster than anticipated. He was also very helpful and informative and...
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I had wonderful experience working with Loan officer Ian . He addressed all my questions and provided regular updates . It would be great if Northpointe provided incentives for opening other products with them .
Ten Characters
Brett was very responsive and worked with us to get to the results we needed even though it meant redoing the closing estimates multiple times!! Whole process was really quick and pain free.
Reply from Brett Foster
October 30th, 2024 01:58 PM
Thank you so much for kind words, Cathy! Best of luck! ****************************
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender