Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
A lot of automated messages. I was about to close and I was still getting messages asking when I was going to tour homes. Really picky about certain with irrelevant details as well. But the interest rate is good!
Reply from Ian McLellan - Northpointe Bank
January 28th, 2025 12:28 AM
Tito - Thank you for sharing your feedback with us – it truly helps us improve. We strive to deliver exceptional service and appreciate the opportunity to assist with your home lending needs. I look forward to the chance to work together again...
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Working with Ian and Northpointe was a great experience. He was upfront about everything from the very beginning of the process, and was always quick to respond. The Northpointe website was simple and easy to use. Many important steps happened...
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Ian was amazing to work with during our home-buying process! He was super helpful, always patient with my endless questions, and made the whole financing part way less stressful than we expected. He explained everything clearly, kept us updated...
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Easty and accommodating.
Brett was professional, communicative and efficient. I enjoyed working with him and will recommend to other people.
Reply from Brett Foster
February 10th, 2025 04:18 PM
Mai, thanks so much for the kind words! I really appreciate you taking the time to share your experience. I enjoyed working with you too, and I'm so glad everything went smoothly with your purchase. It makes my day to hear that you'd recommend...
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Ian exceeded my expectations for what a loan officer would be during this process. Give this guy his flowers!
Rate was great and process was smooth - Matt communicated well despite the holidays
Reply from Matt Howard
February 4th, 2025 04:05 PM
Thank you for leaving the review. Pleasure working with you as well. - Matt Howard
Matt has been very professional and honest from the start and kept me updated on rate changes and offered options on the interest rates that would help me save interest on my current mortgage if I chose Northpointe. I am super satisfied working...
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Reply from Matt Howard
February 4th, 2025 04:09 PM
Thank you for very for leaving the review and trusting us to help with your refinance. Hopefully we can see more opportunities like this in the not-too-distant future. - Matt Howard
I had a fantastic experience working with you. From start to finish, communication was clear and quick, and I always felt like I was in the loop. You were patient with all my questions and made the mortgage process a lot easier than I expected....
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender