Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Team requested some documents that was already exist couple of time
Jim stayed on top of everything and was a great communicator.
The closing was quick, only a few weeks And went as expected. the closing amount was more than expected, i felt like they should have know thos information sooner. overall good experience .
Good overall
Jim was very professional and gave the best interest rates without any catch. Jim went above and beyond ensuring my best interest.
Jim is a rock star. Throughout the process of refinancing he was very transparent and cared about my needs. Given our plans to travel out of country i was a bit skeptical about moving forward with refinance but Jim assured me that we will close...
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What kept me coming back to Northpointe Bank is Jason's attentiveness to answering my various questions about the loan, rates, and loan process leading up to the loan. Everything he said, he kept his word. The process ran rather smoothly and...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:10 PM
I'm pleased to hear that my efforts in providing clear communication and ensuring a smooth refinancing experience met your expectations, Heather. It's important to me that every question is thoroughly addressed and that the process is as straightforward...
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Ian did a great job, thanks!
Convenient and efficient.
Reply from Matt Howard - Northpointe Bank
April 15th, 2025 08:12 PM
I'm glad to hear that you found the refinancing process convenient and efficient, Derek. It was a pleasure assisting you with your needs. Thank you for choosing Northpointe Bank.
Working with Jim and Northpointe was an absolute pleasure. Interestingly, Jim was the first lender I spoke with, and I really appreciated his approach to explaining all the details and what Northpointe could offer. Initially, we went with another...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender