Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian exceeds suspense times, gets accurate information to you ASAP, and provides competitive rates. He provided an assortment of options and updated me regularly on changes in the market.
It was straightforward, and you exempted the appraisal because it had only been a year since we bought before refinancing. And the signing at home was excellent.
Reply from Brett Foster - Northpointe Bank
June 22nd, 2026 06:35 PM
Dennis, I'm pleased to know that the refinancing process was straightforward for you. I'm glad the appraisal exemption worked well in your situation, and that signing at home was a positive experience. Thank you for choosing Northpointe Bank...
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Great communication
Reply from Brett Foster - Northpointe Bank
June 22nd, 2026 06:37 PM
Evan, I appreciate your kind words about the communication process. It was my pleasure to assist you with your refinance at Northpointe Bank.
this is the third mortgage company I have used in the last year and this was the easiest experience. all of my questions were answered in a reasonable amount of time. There were no repetitive asks for documents. this was the first time that...
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Reply from Ryan Bird
June 25th, 2026 06:15 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
organized, timely, communicative and detailed
Reply from Ryan Bird
June 25th, 2026 12:26 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
It was a good experience overall, however few times we were asked to submit a document that we already provided earlier.
Reply from Timothy Tusing
June 25th, 2026 05:10 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan and Nataly were phenomenal to work with. Highly recommend!
Reply from Ryan Bird
June 24th, 2026 04:12 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim professional and helpful snd promptly answered emails.
Reply from Jim Koops
June 24th, 2026 12:11 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was awesome throughout the experience! We really appreciate everything he did to assist us through the process. Highly recommend him!
Reply from Jim Koops
June 23rd, 2026 08:54 PM
I really appreciate the feedback and am looking forward to working with you again.
We requested mortgage estimates from four different lenders, and Northpointe offered us the best deal. We are also very pleased with the service we have received from Northpointe. Matt was responsive and helpful through the entire process....
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Reply from Matt Howard
June 23rd, 2026 06:06 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender