

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was a pleasure to work with and made for a wonderful experience re-financing our loan. The whole process happened quickly and completely online. They arranged for a notary to come to our house with the documents to sign along with a copy...
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Easy process. Good rates. All worked out on time.
Reply from Brett Foster - Northpointe Bank
April 14th, 2025 05:05 PM
I'm pleased to hear that the process was easy for you and that you found our rates favorable. It was a pleasure assisting you with your purchase, and I'm glad everything worked out on time. Thank you for your feedback.
Great experience
Good service
Successfully closed the refi at a great rate
Easy process
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:09 PM
I'm pleased to hear that you found the process easy, John. Making sure that the refinance experience is straightforward is a priority for me. If you have any questions or need further assistance in the future, feel free to reach out. Thank...
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Great rate and great service
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:09 PM
I appreciate your kind words about the rate and service, Sandra. It's always my goal to provide a positive experience when handling refinancing needs. If you have any future questions or require assistance, please feel free to reach out. Thank...
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Thanks to Brett for all the efforts and support . Understood our needs and helped us to get the loan on time.
Reply from Brett Foster
April 14th, 2025 05:06 PM
I'm thrilled to hear that I could support you effectively and meet your needs in securing your loan on time. It was a pleasure working with you, and I appreciate your kind words.
Matt Howard went above and beyond for us. We came to him with a difficult situation that needed to be remedied quickly and he pulled through for us. He was professional, super efficient, and wonderful to work with!! Thank you so much Matt Howard....
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Reply from Matt Howard - Northpointe Bank
April 15th, 2025 08:11 PM
I'm thrilled to hear that you had such a positive experience and that we could help you secure your dream home. It was a pleasure assisting you with your purchase, and I appreciate your kind words. Thank you for choosing Northpointe Bank.
Brett did a great job keeping us updated throughout the process and was transparent on what was happening when some of the numbers changed based on the payoff amoun.
Reply from Brett Foster
April 14th, 2025 05:06 PM
I'm glad to hear that you appreciated the transparency and updates throughout your refinancing process. Keeping you informed is a priority, and I'm pleased that it was helpful for you. Thank you for choosing Northpointe Bank.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender