Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Refinancing our mortgage and the entire process was smooth, all help received from Jeff and everyone else involved was prompt and helpful. Had no issues, would absolutely recommend to anyone looking for a mortgage to go through this team.
Reply from Jeff Hammel, Ruoff Mortgage
April 2nd, 2026 03:44 PM
I'm grateful for your kind words, Logan. As always, you were fantastic to work with and happy we got you locked in at such a low rate.
Communication with my loan officer was quick and efficient. She answered any and all questions that I had about the process.
Reply from Ellen Vance, Ruoff Mortgage
April 2nd, 2026 03:21 PM
Shane, we are so happy for you that you found the perfect spot! it was a pleasure helping you and look forward to doing it again when you are ready to move on up! :)
Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Metal1jc1enyofalls
Reply from Owner
April 12th, 2026 06:33 PM
Thank you for the positive rating, metal1jc1enyofalls! I appreciate your support.
So helpfulful with finding me the best options and opportunity to save money and get the best financial option for my home. Quick to respond and even when tasking another person to take over transaction, it was seemless. Truly appreciate this...
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Reply from Jamie Freeze
April 12th, 2026 04:05 PM
Joshua, thank you for sharing your experience. I'm pleased to have been able to assist in finding the best financial options for your home. It's important to me that the process is seamless and responsive, even when team members step in. Should...
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Everything
Reply from Doug Carroll, Ruoff Mortgage
April 1st, 2026 09:30 PM
Thanks Dean. It was a pleasure working with you. Congrats on the new home in the old neighborhood!
Patience and helping me understand it all through the entire experience given was TOTALLY new to THIS
Reply from Dave Chmiel, Ruoff Mortgage
April 1st, 2026 04:02 PM
I am so happy for you and I valued your trust in me. We accomplished a lot in a short period of time!
Jamie was amazing to work with and really kept us up to date throughout the entire process.
Reply from Jamie Freeze
April 11th, 2026 03:03 PM
Nicole, it's great to know that you felt well-informed throughout the process. Keeping everyone updated is important to me. If you have any questions or require further assistance, please don't hesitate to reach out.
Everything went smoothly from start to finish. Any and all questions we had were answered clearly and quickly.
Reply from Julie Carroll, Ruoff Mortgage
April 1st, 2026 03:40 PM
Thank you so much for letting me work with you!!!!
We have worked with Doug and his team for over a decade. From being first time home buyers to a refinance, and new homes, my husband and I have always been impressed with how quick, detailed, friendly, and customer focused Doug and Lorissa...
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Reply from Owner
April 1st, 2026 02:36 PM
We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...
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We have worked with Doug and Lorissa for over a decade. Three different mortgages and a refinance. We will always work with Doug and his team, and we would highly recommend them to everyone!
Reply from Doug Carroll, Ruoff Mortgage
April 1st, 2026 02:36 PM
We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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